/England/Chocolate shop

Hotel Chocolat

Arc Shopping Centre, 22A Gosnold St, Bury Saint Edmunds IP33 3FB, United Kingdom

Hotel Chocolat
Chocolate shop
4.5
147 reviews
8 comments
Orientation directions
6PW6+64 Bury Saint Edmunds, United Kingdom
+44 1284 715077
hotelchocolat.com
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Monday: 9–17
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 9–17
Sunday: 10–16
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Melanie Moloney
Melanie Moloney
We had fantastic service when my friend, her little girl and I went into the Hotel Chocolat cafe in Bury on Tuesday. We both had the new Blood Orange hot chocolates which are delicious. I dont normally like cream on my hot chocolates but HC's version is so velvety and substantial, it's delicious! The lady serving us was so friendly, rffortlessly conversational and went above and beyond to make our quick stop of a drink really special.
Alexa Demelio
Alexa Demelio192 days ago
It was my first time visiting today, and it was a wonderful experience! Such kind employees, I really wish I had pounds on me to leave a lovely tip. Beautiful kindness towards us today that I'll never forget! Will definitely be returning. Lovely drinks as well!!!
Bebe Wen
Bebe Wen253 days ago
In my experience right now,the staff are very nice, they make sure there costumer is happy.Also very polite as soon as they seen the costumer comes in they greet it.
The Chocolates is very nice,actually im addictive .. I love the cream on the top of my drink. I love it.
Annie Gallagher
Annie Gallagher345 days ago
Tried the classic milk hot chocolate and for the chocolate cream atop alone, I’ll be coming back for more 🤤 absolutely delicious and a great selection of other hot chocolate flavours too!
Jack Robertson
Jack Robertson1 year ago
Excellent chocolate and hot chocolate. Looks stunning.
Jem Heck
Jem Heck2 years ago
First time I had been to Bury, stopped here and had the most delicious hot chocolate! Worth visiting! Pricey but delicious!
Nick Fairs
Nick Fairs2 years ago
A very busy store but the attention to detail by all the staff make the experience a little magical. I said my purchase was for a present but in fact it is reliving last Christmas. I have also bought a box as a present, yum!!
Ben P
Ben P2 years ago
It's a shop full of good chocolate. What more do u want.
Update Dec 22. There is a lady working here with long red hair who provides a level of customer service almost unparalleled. Hotel Chocolat she does your company proud
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