/England/Clothing store

H&M

Unit 43-44, The Exchange, High Rd, Ilford IG1 1AS, United Kingdom

H&M
Clothing store
4.1
834 reviews
8 comments
Orientation directions
H36F+32 Ilford, United Kingdom
+44 344 736 9000
www2.hm.com
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Monday: 9–19
Tuesday: 9–19
Wedneasday: 9–19
Thursday: 9–19
Friday: 9–19
Saturday: 9–19
Sunday: 11–17
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Ben Yusef
Ben Yusef309 days ago
A decent clothing store with up to date fashion. We'll set out and displayed. It's a fav for younger clientele and it does it well. Polite staff and helpful.
Georgina Hagley
Georgina Hagley339 days ago
SHOCKING CUSTOMER SERVICE. Girls upstairs were unwilling to help me out. There were 3 of them there just standing around, I asked where a specific item was and they simply just pointed. I couldn’t find it, I went back and they simply just pointed again. GUESS WHAT I still couldn’t find it. It was so upsetting and a horrible experience. Next time I’ll just go online. I have worked in retail and that is not the way you are meant to treat customers !!!!!!! Very rude. Manager has to sort this out !!!
Sultana Ahmed
Sultana Ahmed339 days ago
I went to ask for help finding a product to a young staff who was too busy chatting away to the security guard. She was rude and had a disgusting attitude!. Then has the audacity to point to the product! I asked her name and she wont give it. The security guard wanted to diffuse the situation and came to help me. Went downstairs to speak to management. Spoke to Suzanna and asked her email for an update of her rude staff behaviour. In addition the boy on the till intervenes to justify the actions of his colleague. How dare he!. Shocking and a very disappointing experience. Staff need training in behaviour and customer service skills!
Pal Horváth
Pal Horváth1 year ago
My wife loves this store because they always have discounts and they are helpful and kind.
Jeniya Gwendu
Jeniya Gwendu1 year ago
Reasonably priced range of clothes, unfortunately we couldn't find what we were looking for. The staff members were very helpful.
Sajee Sivathasan
Sajee Sivathasan1 year ago
I’d like to leave 5* for the girl working on the 3/12/2022 for the last shift before closing time !

She went the extra mile for me to be able to purchase that jumper which was faulty. Wonderful service, please pay her more - she’s a star :)
Abdul Aziz
Abdul Aziz1 year ago
Shop is pretty well stocked and not super busy which makes browsing easy - plus no long queues at the till.
Bungatavula abhinav
Bungatavula abhinav2 years ago
Muji the worst manager that one store could get. Get some knowledge man u fool. Better learn how to behave and with the customer before acting dum. Think before you speak or better sit at your home take some classes how to behave with customers
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