Next
Unit 1, 263-275 High St, Hounslow TW3 1ES, United Kingdom
3.7
130 reviews
8 comments
FJ9P+52 Hounslow, United Kingdom
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Monday: 9–19
Tuesday: 9–19
Wedneasday: 9–19
Thursday: 9–20
Friday: 9–19
Saturday: 9–19
Sunday: 11–17
Tuesday: 9–19
Wedneasday: 9–19
Thursday: 9–20
Friday: 9–19
Saturday: 9–19
Sunday: 11–17
This is not hassle free shopping. It gave me anxiety looking around how can someone buy anything from this shop. Nothing was in order. I go to next thinking of a quick customer service and quality of clothing. Unfortunately, my experience was not so great.
Walking in the shop like this, I would prefer walking in to Primark. Which I later went. At least, it was arranged.
Brand like NEXT, should not be represented like this.
I went in around 6.30 PM on a saturday. Staff was walking through the isles doing their work. I selected 3 pieces for trying on. However, at 6. 43 PM, I was told by the gentleman on the first floor that I cannot try the items anymore as they are near the closing time.
I totally understand shops need to close. They could have warned me while entering the shop or staff could gave told me to hurry up while they were folding shirts standing next to me. They are apparently 'open' till 7PM, but trial rooms (in male section) and the first floor till closes by 6.30.
I have purchased a few items from the shop earlier. Loved their merchandise. However, would not want to visit again if they don't care about customers.