Whistles

Lovely clothes of good quality. Friendly helpful staff

I had a little bit of time between zoom calls today to return some items I purchased online. What was meant to be a quick dash to the store turned out to be an extremely lengthy process. First the sales assistant run off in the middle of processing the refund to serve another customer, rather than letting them know that she was already helping someone, then she laughed at my company name which is most certainly not any funnier then ‘whistles’ for a clothes shop. Then she did not know how to process the refunds and we had to wait for the manager, who was apparently next door (at Ted Baker?) and was taking a while to come back. When the manager finally showed up, she proceeded to ask me all the same questions that her colleague already asked. Super frustrating experience. She apologies for all that, that’s why 3 stars and not 1.

I have always loved this shop but the clothes in the last couple of years are boring and dreary.