Mr Grey
Front St, Framwellgate Moor, Durham DH1 5EE, United Kingdom
4.8
18 reviews
8 comments
QCW5+QV Durham, United Kingdom
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Monday: Close
Tuesday: 11–17
Wedneasday: Close
Thursday: 11–17
Friday: 10–18
Saturday: 10–18
Sunday: 11–17
Tuesday: 11–17
Wedneasday: Close
Thursday: 11–17
Friday: 10–18
Saturday: 10–18
Sunday: 11–17
Ordered our suits from here, bear with me on this review but feel it needs to be aired, we went to Mr Greys as the suits looked amazing having seen there adverts and the suits they offered we decided to go with these, the first visit gave me the first bit of doubt having attended a few other weddings in the past we were measured with a tape measure to make sure the sizes were correct.
However at Mr Greys the ladY who seen to me, my best man my son and the ushers etc simply gave us a few random sized jackets and trousers which we though was odd as usually at other tailers they measure to avoid mistakes.
This was the first mistake they made and would be proved further down the line when they eventually arrived.
The suits however arrived extremely late, when I say late we got married on the Tuesday and the suits arrived on the Friday, no big issue as long as they fit, but after getting everyone to get there to try them on it was found the sizes were wrong on the majority of them, some had trousers that didn't fit, some blazers and a few waistcoats, we comaimed about this bit as we had just a few days before wedding my best man, ushers and others had to visit different shops all over the northeast to try to get replacement that would match
This cost more money and stress, after spending a lot of money with Mr Greys, my now wife spoke to the owner who was in bed with a hangover and couldn't help and actually laughed when my partner said we had spend a lot of money and his answer was 'trust me darling you have not'
We have screen shots of facebook messger with a member of there staff being rude and abrupt and at times taking long time to reply
What I would says is Mr Greys have a great branded name but don't let it suck you in, you won't be measured properly, the manager laughs at you days before wedding in bed hungover,
Beautiful suit
Great fit
Great staff
Very very helpful
Nothing to much trouble
Definitely shop there again
Highly recommended A*****