Empire Coaches

We have used empire coaches a few times now and would just like to say how reliable and professional they are. Our driver was polite and on time and couldn't be more courteous in assisting our needs. The coach was a new 16 plate vehicle and was very clean both inside and out. We will be always using empire coaches for our trips and will be recommending them to all our colleagues!

Booked these for my wedding. To pick 28 people up at midnight. They left us all stranded in a car park in my wedding dress at midnight in the middle of know where. Laughed at my husband and told us the coach may or may not come in 3hrs and we are not getting our money back. Atrocious.

I booked a minibus for 14 people with empire coaches for a New Years Eve return journey and I was so impressed. The driver arrived 10 minutes early but didn't pressure us and was so lovely. He then picked us up for our return journey at 2 in the morning and waited patientily whilst all of us got in. I am so impressed with this company, it was my first time using them and I will be recommending to people and using again. Thank you very much!

Paid £200 in advance for a minibus to pick us up at 12.45 left us stranded, called and called with no answer ... eventually got through to a very rude man who told me to get off the phone so he could arrange another taxi.
Nothing turned up so we had to find 2 taxis and got home at 3am paying another £160! Do NOT use this shocking company!!

Called today for a refund and the guy hung up after saying no one available til Monday !

We regularly use this company for our trips! Very professional, always on time and the office staff are very helpful. Recommended to all my family and friends

Just phoned and a stroppy man answered telling me to ring back on Monday! They just lost a good number of customers!!!