Starbucks

Order one drink and went to order another drink but they didn't know which drink it was what which was fine it was at different star buck so I can understand menu will be different.
Found the drink on their online menu drive back round to show them they said they didn't have the Stuff in, again fine fair enough enough showed them another one (bare in mind I suffer with a learning disability and struggle to read orders) they said I had to go back round again even though it was a second in between. Poor service

Very very slow drive through. 20 minutes with only two cars in front. Arrived at the till and they had completely lost track of orders and had to tell them what I had ordered again and then they made it. No point in the first stage of taking an order at the microphone at all. Not impressed, they were really not on the ball at all. Drinks were fine. Just poorly handled drive through service.

Lovely Starbucks situated in a prime location. There is plenty of indoor seating and family friendly environment. The staff are super hardworking and helpful. There is a great selection on the menu and the service is brilliant. Would definitely recommend 10/10

This place is hit and miss -

The bad:

The drive through can be very slow at times and also has the annoying habit of not fully being stocked on all items. Also takes staff a while to clear seats/tables that have been used and are dirty.

The good:

Generally the staff are friendly and the toilets are clean.
Has a nice peaceful ambience during the week to do work in.

Well appointed cafe, serving good coffee, tasty sandwiches & nice treats. Let down by staff, tables not cleared & when they were eventually they weren't wiped down. Slow service, too interested in chatting!

Dealing with folk in this world is really one of the banes of my life. The staff member here was too infused with talking to another staff member over their headgear network who was cleaning tables. I was the only customer stood there looking straight at her for the best part of two minutes. Eventually she looked at me and asked 'Are you waiting to be served?'. No, I'm waiting for the Spanish armada. What do you think? Unbelievable.

Understaffed, Coffee tasted more like warm milk, cleanliness is poor.

Management needs improving and staff training required to recognise a decent coffee rather than relying on a push of a button machine. Costa still use espresso machines and hand steam milk with actual trained Baristas. Starbucks is nothing more than a coffee vending machine you find in petrol stations.

Asked for 2 white hot chocolate drinks... got normal hot chocolate. 2 fruit toast got one tiny butter potion, and I had to ask for more.
I also asked for a tray to carry 2 drinks and 2 potions of fruit toast...was told no, they didn't do trays.
Won't be going Starbucks again.