Costa Coffee

Not a bad Costa coffee with pleasant staff and pretty much empty when we visited on 23rd December am. The place was clean with plenty of COVID signage and a full sanitising station.
No tea cakes available unfortunately so settled on a bacon bap which was ok. Flat white coffee good as always.
Looks like this is one of the older costas around and a little bit soulless compared to some of the new costas out there.

Shout out to the 3 youngsters who have calmly and professionally held it together this Saturday morning ON THEIR OWN with no management in store. I am full of praise and admiration as I know that two are only 17 and only part-time.

Perfect place to have a great break between shopping.
😊☕🤩

Not on top of seasonal stuff I'm afraid... Been trying to get some Maple Hazel latte for a few days but there were out of stock in every single store we were in from Winchester to Liverpool... Not great.... 🫤

Great for a take out. Went there Thurs 21/10/22 and it absolutely stank so bad that I had to drunk my drink quick and go, I thought it was coming from the bathroom, but as i was leaving it was confirmed to me that it was some issue behind the counter! I hope it wasn't contaminating food and drink!!

Staff were very busy and the tills were down. That happens - but the rudeness was inexcusable. As was the overflowing cups of scalding hot coffee.

Disappointing. Too many tables cluttered with dirty crockery. Kitchen area filthy. Toilet filthy. Serving staff area floor filthy. When I pointed this out to the young staff, they were disinterested and sullen. They blamed ‘staff shortages’ but surely it’s not hard to pick rubbish off the floor where you are standing? The manager was mysteriously‘unavailable’ although he was very much in evidence when I arrived. This is my third visit in three months. The staff are new each time. The manager appears as an overbearing, self centred primadonna who thinks he’s rather more celestial than he is. I judge him to be a misogynistic bully with few management skills. I suggest there is a link between filth, poor morale, high staff turnover and weak management. Sadly the Costa website is impenetrable when it comes to making a complaint. Oh… and I was overcharged.

Ordered a Christmas hot chocolate. They forgot my order despite it being really quiet. Then when they realised and quickly made a lukewarm plain one. Tasted awful so I threw it in the nearest bin

Decent well looked after coffee shop, lovely staff