Caffè Nero

My wife and I are on a mission to find cozy coffee shops. This fills the criteria. The coffee and pastries are lovely(they are a chain after all), the staff are polite and get your oder correct after the first time of asking but the atmosphere and little view from the top floor seating are what makes this place cozy. Lovely decor and furniture. Take a seat upstairs at the window if you can. We shall be back around Xmas time when it's dark and very cold outside when I am sure it will fill even more cozy.

A lovely café, almost hidden right at the top of town opposite a pub.

Lovely service, ordered and waited for our drinks at the counter downstairs. There is an upstairs seating area. Very cosy space and lovely area to catch up with friends over a coffee.

The hot chocolate is delicious and rich. Can also recommend their mocha. My favourite coffee chain by far.

Old fashion seating area, £15 2 coffees 1 croissant. Slowest service of all times I've ever been anywhere. Staff were friendly but barely understood how slow they were.
Not my favourite at all

Just wanted to say that I thought we had excellent service in Café Nero, Chelmsford this morning. Even at a busy time, the coffee was made to perfection, in good time and served at the perfect temperature. Compared to other high st coffee chains they just seem to get it right here. Hats off to the Baristas

I was disappointed that they didn't have cream and it was Saturday 9am. For a shop that sells drinks, this is quite bad and Ive been charged the same price

Yesterday had a large hot chocolate with oat milk and my daughter a chai latte. Both great. Nero’s hot chocolate in my opinion is far superior to Costa or Starbucks. Not too sweet and not artificial cocoa. Staff friendly and a lovely building. Other reviews say it could do with refurbishing and yes maybe it could but it’s got some charm and cozy and seats comfortable. And we chatted to a lovely 84 yr old gentleman who is clearly a Nero fan and regular there.

I love the atmosphere and coffee. Also music is nice to work there.

Coffee always best quality.
Great sitting outside people watching.