Costa Coffee

Hot chocolate was barely warm. Cream topper was a bit odd. Not impressed.

Usually a fine Costa, however they had no iced drinks on this particular day, and after waiting in line just to be told none available, you feel some sort of sign saying as such could have saved your time.

It is absolutely fine. I used it to wait for my husband who was visiting the Opticians. There is plenty of space and the service is good.

Was .a but in the slow side they was doing orders for delivery and they seemed to be more important than the people queuing

I decided to stop off for a cappuccino at Costa in county Square Ashford. I was feeling very tired after I over done it following an operation. The service was great and I was welcomed by the manager Claire I believe her name was. Professional, kind and very helpful. She could tell I looked tired and needed a rest spot. She was so helpful and made sure I got served quickly and was comfortable. To be honest feeling exhausted and over doing it, Costa was a great place to stop at for a bit. Claire came over to the table to make sure I was ok to see if I needed anything else. I decided to try the reindeer cup cakes whilst I got my energy levels back up. They were so delicious! I’ve been back here a couple of times and the staff always welcome you with a smile, especially Claire the manager. What a great team!

Popped in here for a after 8 mocha. Told me they did not do it. To which I replied...you do as I have had it at every other outlet I have been to.

This made the staff a little angry. Because I presume they had another button on the till to press.

I then went to pay and told me they did not accept my money as it said bank of Scotland on it. I said that every other shop I had been in that morning did not have an issue as all had accepted the money.

The spotty chimp making the coffee with no mask on behind the counter came across and promptly said .

"I'm acting manager and I am not accepting it"

I was firstly surprised that he masterd evolution let alone string a sentence together.

We are now in a lovely cafe round the corner who have gladly accepted my money.

Superb as always! My prior concerns over Costa redressing their standard coffee blend to a much weaker, less robust roast now seem to have disappeared. I'm glad that those bods at head office listened to their customers, who were leaving in droves because of that particular faux pas!!
See you again soon!!

Needed to grab a coffee quickly and it was great that Costa Coffee was allowing take away food and drinks.
They are following the Covid 19 guidelines to the letter and the staff were friendly and helpful.
Things are clearly tough for them at the moment, however, the service was quick and I was only there for less than 5 minutes in total. Coffee was up to the usual high standard