Costa Coffee

Absolutely amazing people working here. I live away and ordered a drink and a muffin for my sister's birthday. Gave them a call to ask if they could add a happy birthday message. They have gone and above and beyond to make my sister feel special! They attached a lovely personalised message and even added a sweet treat from themselves! If you guys are reading this, just want you to know she is very happy and grateful 🙏🏻 best wishes!

Love this Costa so much! Fouz and Erin are absolutely amazing, providing the best customer service and a friendly smile every time I walk in. They both make the atmosphere of the shop so much more inviting, and the coffee is great too!

Place went down hill since Oscar and Anna are not there. Customer service is terrible, I wasn't allowed to go in and check if my husband was there,.and not allowed to sit and wait for him :( never in my life did I feel so unwelcome. Taking into account we used to go there a lot, now... No thanks. Shame they let so many good employees go

Coffee and service was definitely not a Costa standard .
Girl who served me was wearing headphones and made my coffee in take away cup even that I was drinking in and coffee wasn't hot enough. Cake for my daughter was served in bag aswell. Another girl had really bad attitude . She Was swearing and she looked really unhappy about something. They must have some issues with the orders or customers. I did not enjoy my experience There . I came on Sunday to have lovely afternoon coffee and cake with my little daughter but I felt really uncomfortable and didn't want my little girl to hear the bad language . We left pretty quickly .

Really want to commend the team for their exceptional customer service today, as well as being very accomodating for my daughter who has a dairy allergy. They really went above and beyond to make it a such a pleasant experience.

Shannon was very helpful and gave excellent customer service. She makes really good hot chocolate and always serves with a smile!

I went to this coffee shop to wait for the dry cleaners to open. I had a breakfast wrap, Nicely warmed up and a chai latte which was equally as nice. The seating area was clean and welcoming and the toilets there are cleaned regularly. Thank you for making my wait go quickly. I left there feeling happy, full and relaxed.

There was a Somali young girl in there and honestly she was a really down to earth person. Very friendly person and I was served really happy and well. All respects to her SHE DESERVE TO BECOME A MANAGER IN THAT SHOP. ♥️♥️