Costa Coffee

I have been coming here for nearly four years and I have found the staff very respectful and welcoming. They are able to maintain a professional profile during busy hours and the store is well kept and very clean. I don't have a bad word to say, they work well as a team and the manager is always ensuring the best for their customers. Doing a great job, i definitely recommend going in for a delightful Cappuccino.

Can I get a rewind? My previous review was only 2 stars but credit where credit is due so my review deserves an edit! Since the re-fit this place is unrecognizable, friendly staff, perfectly made coffee and they have a good stock of fresh food. The place is very clean and tidy and a pleasure to drink coffee here. Well done to Costa and to the new management the difference between now and then are night and day. Thank you.

I have to say that on my past three visits it has been a bit if a shambles. One way system is inadequate and customers pay no attention to the markings clearly laid out in the floor. The service however was professionally carried out and all staff were adhering to the covid requirements.

Normally pleasant staff, but tonight (Thurs 12/11) had a caustic encounter with a barista .. Greeted with a "you have 30 seconds" at 16:59. The shop is advertised to close at 17:30 .. not content with barking at me the barista started to be off hand with her colleague also for not following protocol with sorting some of the waste ... not acceptable ..

Truly terrible! Stale cakes, badly made and cold coffees, scrappy presentation and rude abrupt customer care.

Quite possibly the worst cafe in England, maybe the world?

Too slow staff l was the first after 20 mins waiting in the queue l left everything and walked out

Went in at 13.50 28th october, i forgot to ask names but everyone was incredibly warm and friendly, all deserve commendation, will definitely come back again

Cakes not the freshest. Staff Ok.