Costa Coffee

Nice, quite small, Costa within Next.
Limited toilet facilities (no hand drier), coffee could have been served hotter.
Clean and tidy, plenty of parking (though I visited at quiet time)

Went in to this costa today with my mum where she was verbally abused by two male members of the public for just sitting down. Staff did nothing to help the situation and allowed it to happen. Out of the three members of staff only one was friendly. The other members of staff one being a manager was very rude and abrupt. I will not be coming back and highly recommend staying away. Service is very slow.

Too busy. Every table taken. Couldn’t understand why. Unable to stay.

Very busy little costa this one, not much barista space to get the coffees out quick.

Ordered food and coffee. Went to sit down, there was not one free table cleared and cleaned. Spilt milk on floor tables unwiped. Really a very unpleasant experience.

For the third time in a row, I ordered a breakfast tea and they used a PG tips bag not Twinings. There is a small "Twinings tea bag" box but it contains PG tips at the moment. A month ago, things were fine and the tea tasted beautiful because it was Twinings. £2.10 for PG Tips, that's not right. On a more positive note, the staff are good, friendly and seem to process the orders in a timely manor, provided it's not Saturday lunch time! I love the LC Costa, I just wish they would use Twinings tea bags! Perhaps it's a supply chain issue.

NOTE: As soon as this issue has been rectified, I will update this review accordingly!

Slow service even taking into account they were busy. Saw a gingerbread latte advertised behind the counter and it looked good so I ordered one. It came to me with coffee and cream all slopped down the sides of the glass and no gingerbread man. When I protested I was told bluntly that there's a supply problem with the gingerbread men! So why didn't she tell me when I ordered it then? So I ended up with a lukewarm sticky glass without the gingerbread man that is there on the big poster behind the barrista! Waste of my time and money. Won't be back.

A smaller Costa than others. Service was pretty slow and they had no vegetarian sandwiches considering it was pre-Xmas and busy with shoppers. Toilets were very unclean. Sorry wouldn't recommend.