Caffè Nero

There is usually a lovely guy that serves, but today had two very rude girls. Not even a basic hello very unfriendly and miserable. Obviously very unhappy in their job.

I have just waited for 10 minutes to be served.....while a barista was filling up on cups and ignoring me.
She then....after I'd finally been served offered to help her busy colleague.I got no apology for the wait.

Amazing Coffee.
The staff should be paid twice as much they work very hard .
Low paid staff running a massive empire does not make sense in this modern world.

This Nero can serve great coffees or just ok ones depending on the barista, but it's usually good.

There is limited outdoor seating (3 tables) and it's nice when you can get one.

There is a queue most of the time but it moves quickly.

Dreadful customer service, a girl with red hair didn’t even say hello! So rude and miserable. Ruined what should be a relaxing time after a busy day shopping. Please train your staff to smile and be nice!

The best of the brand coffee shops by a country mile. Nice staff and good food selection. Gets busy as the competition is awful.

Great lunch time treat with our one year old. We were made to feel welcome with our large pushchair, and a staff member moved chairs aside for us and talked to our little girl which she loved. The hot chocolate was one of the nicest I've had for ages!

Great coffee and large selection of cake/ patisserie 🍰

Staff are extremely friendly 💯

It seems well organised and clean 🌻

I think Cafe Nero is the place to having a good time if you are coming from London as a visitor.