Costa Coffee

The quality of the hot drinks in this Costa are poor! Two times I’ve been in here and both times my latte has been plane tasting. Not sure what they do differently to other Costa’s but the Lattes are not right! When they cost £4-5 a drink they have got to be spot on!

Slow service, when eventually reached the front of the queue the barista coughed into their hands wiped them on their front and didn't wash them. Needless to say I left without purchasing a drink, poor hygiene on display to customers imagine what is behind the counter.

Friendly service...
Poor quality coffee extremely bitter
Both Americano and Latte

Absolutely dreadful tasting Latte,couldn't even drink it ,complete waste of money my last coffee ever at Costa

Coffee not great, not costa normal standard and price was ridiculous, nearly a fiver for a standard cappuccino,

Terrible experience if you ask me.
When my order was taken the cash machine crashed but that can happen right? I was waiting for my coffee next to the till when I realized the staff served other 2 customers after me and they forgot about me and my order completely; that can happen too RIGHT?? I asked: Where is my coffee? They answered with "Ohhh what did you ordered??" Anyway, took 1 min to do coffee and here it comes, when she put the lid on, a fountain was created as the coffee was spilled all over the cup and lid hole, and that came with an unsurprised laughter from the staff, and no apologies. Hand it to me without even wiping it. There you go Happy Christmas!! Put that in your car cupholder. He heee.
And this is how I wasted my 30 min break, buying a coffee and complain about the service.
Amazing experience but happy to share.

Based on two visits, sunday evening (same staff). 1. Customer service - non existent. 2. Coffees mediocre. 3. Hot chocolate is like water with all the goodness settled at the bottom. 4. Croissant heated in oven and served burnt. Like really really burnt. Only noticed once opened bag in car — returned to complain, no apology. Won’t be using this Costa again for sure.

Fajita wrap was cold. They were clearly taking orders too quickly which meant everyone was crowded round the area to collect drinks/hot food. Forgot about the peach ice tea I ordered. When I asked for it the lady serving did not put the lid on properly which caused it to spill everywhere which I picked it up. She saw it happen and didn’t care.