Starbucks Coffee

Normally an OK service at the best of times.
Staff are not always that friendly but today the service was shocking a member of staff spoke down to my wife for no reason. Made her feel uncomfortable then the coffee I got went down the drain..... not happy one bit poor service rude staff

Stopped on route to Leicester, usual stop off but today grabbed a coffee. Had to use the gents which I couldn't due to noticing there was no paper and the toilet was blocked. Waited for the use of disabled due to need of loo which was disgusting and littered in soggy paper, toilet roll tubes etc. The whole toilet corridor smelt of urine.
Only 1 staff member on the tills so service was slow, staff were friendly but dismissive of the dismal state of ablutions. Only 4 customers in the building so they weren't exactly too busy to not clean.

Popped in this morning to get a coffee, but machine was broken so I therefore opted for a iced matcha latte with oatmilk. Was way too strong, it needed more milk. The manager was really rude and kept giving dirty looks which made me feel really uncomfortable. Won’t be visiting this branch often as i didn’t have a great experience this morning

Decent size, with ample seating. Good range of drinks and hot and cold food. It's part of a small service stop, so gets a lot of footfall, which meant the toilets were a bit minging!

Served by teenagers who are as dynamic as a used teabag. This site has managed to run out of syrups, someone needs to learn stock control and forward ordering

Great coffee, good selection of food staff are fantastic

Stopped off on route today 11-12-22. Two staff on duty one doing drinks one taking orders. Both staff worked well together but the young man taking orders warming the toasties etc very impressive. He cleaned up after himself as he worked preparing orders,he was friendly polite and very effeciant. What a star worker he is. I watched him clear the que quickly. What an asset to this company this staff member was. Gold star from me.

Called in at 16:24 for a coffee. The cake section was empty all but for a few currant buns. Asked for a coffee with the blonde roast. No, the coffee machine with that roast had been put into cleaning mode (branch closes at 17:30). Used the gents which didn'tiok like it had been cleaned for quite a few hours, and no toilet paper so certainly not checked. Not the best Starbucks I've visited.