IPC Solutions
Hillary Cl, Heybridge, Maldon CM9 4UA, United Kingdom
4.8
24 reviews
8 comments
PMVR+H2 Maldon, United Kingdom
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Monday: 9–17
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 9–15
Sunday: Close
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 9–15
Sunday: Close
Two emails and two Facebook messages, sent several days apart and no response? I would have given them the benefit of the doubt that they were busy, but they have posted to their facebook page multiple times since my first email. They can post to Facebook but not reply to a potential customer? Poor form, IPC. If they were busy, if they could not take on any new customers, they could have replied stating so. Could have updated their Facebook stating so, but no. You are a business, are you not? Communication is key as a business.
I foolishly waited and wasted my time trying to reach this company only because they were a 5 minute walk from me, which would have been convenient for my much needed laptop repair. Luckily, I was able to find a different local company who replied the same day I contacted them. Sure,they were bit further away than IPC, but at least they actually responded to me.
While I hate to leave bad reviews, I feel it is necessary. You can't run a business when you lack the ability to even reply to potential customers. Its not very professional.
I would have liked the opportunity to visit IPC, and come back whenever I needed computer or laptop services. Unfortunately after this first and only experience, I won't ever bother contacting them again. Not that they care, as again, they never replied to me. Do they not want business? I guess not.