Oxon IT Support Oxford
315 Marston Rd, Marston, Oxford OX3 0EP, United Kingdom
4.5
101 reviews
8 comments
QQ67+XJ Oxford, United Kingdom
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Monday: 8–20
Tuesday: 8–20
Wedneasday: 8–20
Thursday: 8–20
Friday: 8–20
Saturday: 9–19
Sunday: 9–17
Tuesday: 8–20
Wedneasday: 8–20
Thursday: 8–20
Friday: 8–20
Saturday: 9–19
Sunday: 9–17
Great value for money, quick, professional, easy to drop off and very thorough. They went through all my options, repair costs, potential issues, etc. My go-to place for any IT problems from now on, I literally can't thank them enough. And yes, it's working pretty much 100%!
However, for removing and replacing a battery I bought separately the price does seem to be excessively high- £65 for that. I’ll have to mention that the battery was swollen and I was concern that it might become a fire risk at any time. This is why I had accepted to pay such a price.
I initially took the laptop to the IT Service just to remove the battery. They told me the price, then I had asked if they could also replace the battery with the one I’ll bring when it arrives. I asked if this will cost me extra, they said it wouldn’t but asked me to make a contribution of as much as I would like to.
I’ll give four stars for this service due to their high prices and the subtle potential for tax evasion. I say tax evasion, because I did not receive a receipt and I was asked to pay cash only.
Naveed was friendly and professional the whole time, and completely transparent, explained what the problems were and the process of fixing them both times, I felt like I was leaving my laptop in safe hands.
I was also able to rent a laptop for a cheap price, and Naveed kindly managed to find a model that had Microsoft Word installed because I needed it for work. Everything was very easy. I will definitely go back again if I have any ther technology issues, even though there are places closer to me.