Co-op Food - Bromley - Farwig Lane

Don't even bother.
Hardly have anything in and you are followed like they think you are about to steal something.
And also check the dates on your meat and fresh veg .

I arrived at 10:03pm to find a staff member closing the shop. I got her attention (she was just having a phone call on her personal phone) to ask if their closing times had changed. She confirmed they had, and that these are the supposed reasons:

- "for COVID reasons"
- Shoplifters (??)
- That it was just this store and that hours hadn't been updated online since COVID due to "technical reasons", to which I replied "what, for over 2 years?"
- That they couldn't even serve me past a certain time (it was 57 minutes before closing time)

When I drove out of there, all I could see was her standing around on her phone again at the tills.

Other users have experienced the same thing and it meant I had to spend 20 minutes driving to another shop, rather than just shop at a store that is meant to be open.

Very poor shop,shelves usually half empty, more staff putting stock away than serving on tills, always waiting at tills

The manager I think the staff said is called Dave is rude, most other staff just as rude cashier was pleasant today though absolute joke of a shop

Systems for handling help for household pay point coupons has been claimed to be broken since the program has started.
"Check in again tomorrow" said every day.

I don't personally believe it.

Aside from that, store is more or less fine, good location to stop at during my runs and stocked properly. tends to be understaffed on checkout, and some safety concerns after seeing a cooler unit had pooled water at the bottom near electronics and was arcing.

Unless you need paypoint services, there's a tesco express 2 minutes further down that road that's slightly larger and better quality from my experience. I'd encourage going there instead.

One of the worst shops around this area. They never have anything with an excuse of "we didnt get the delivery yet" every single day. Staff is rude and male cashier always comment if any female is buying anything.
Go tesco down the road, or Sainsburys you will have way better shopping experience.

Always empty, don't bother with this place. Always one person behind the till, takes ages to get served.

Stopped coming in here about 7 months ago as shop was empty and messy but looks nicer now and I shop here again 👍🏾