Co-op Food - Salisbury - Wilton Road

Not a bad shop, the queues are often too long and the range is not as good as other branches. Parking is fine for most of the day, but evening rush hour is often chaos, with cars all over the place and blocking the bus stop.

Absolutely disgusting!!

There is one women in there who ruins it for everyone else. I can't remember her name I think maybe Giselle, she is slightly older, dark hair, too much eye makeup, and the worst attitude imaginable. She always picks every item up, scans it, then throws it down as if to suggest she really couldn't give a monkies and thinks you are the scum scrapped from the bottom of her shoe. Never is there a smile, if she's not behind the right till she will just grab your stuff, and wander off without a word, I once put my items in a basket left by the previous customer to which I was told: "that's not what I wanted to do!" She then stood there and waited while I picked everything out. If she doesn't want to work with customers, why does She?????

Today was the straw that broke the camel's back, today we went in just to grab a couple of drinks. We got to the till just as she got on. She clearly had a cold as she was snivelling, with her face contorting into an expression only a mother could love. She was also holding a mass of blue roll and blowing her nose. Standing behind one of the tills closest to the door we put our drinks down and as per usual she grabbed then and wandered off. Grabbing them by the lids.....the bit we drink out of, after just having blown her nose. She then picked our drinks up (carbonated mind), scanned them and threw them down, she swipped my student card, threw it on the counter and charged us.

Worst customer service I have ever received and blattently in violation of health and safety regulations.

Sort this out coop, she is a liability!!!

Just a regular coop! Good size shop and have had no problems with customer service and generally no qualms. However, let me now call you out on a few things and highlight your laziness as a store/company.

Firstly; better advertisment of reduced items nearing sell by date or items that have lost labelling. It is disgusting to be wasting unopened items or in-date items, and just pure laziness not to push/reduce nearing sell-by-date stock (usually fruit!).

Secondly, improve on packing recyclable materials as pictured below in the cardboard crate. Again just laziness not to be deconstructing boxes before packing into crates.

Yes I did nab a bag from your outside food waste bin. But i did so primarily to highlight the error of your ways so you can start leading the change that will not only reduce food waste but also provide more for the community.

I popped in to the Wilton Rd Coop in Salisbury this morning about 10.30 and left my phone behind. The lovely lady who served me (Giselle, I think) had put it behind the counter for me. I would like to thank her again for her thoughtfulness and honesty. I am really grateful.

I agree with Tom Phippard and his comments about that particular member of staff. I don't even need to know her name, I know exactly who he means.

This member of staff is the most unhelpful one there. When you ask for a bag she'll just plonk it on top of your items instead of offering to pack for you, and she'll just absent-mindedly leave scanned items at more than arm's length instead of passing them towards you.

I'm amazed she got a job here. They must have been desperate .

Easy park, walk, grab and pay using the self service checkout, despite my lack of planning I probably spent less than 2 minutes in the store (which makes me happy). Thanks

I just had a chat with a south African guy that works in the store to see if he could check the flowers I'm having delivered to my mother are in and he couldn't be more helpful, he was an absolute star and I I hope he gets the recognition that he deserves

The shop has a message playing asking customers to wear a face covering at all times and yet one member of staff standing in the aisle had no mask on and another was walking around the store with his mask hanging off one ear. Really poor compliance of the current rules by the staff.