London Shared

So far my experience with London shared has been very good. The house is in a good location and all the bills are included which saves a lot of hassle or disagreements with other flatmates.

In general the house maintenance has been good, whenever I have had an issue so far I usually get a response very quickly and then the actual issue looked into in a reasonable time

Lize van den Heever, the property manager I have dealt with so far, has been very helpful and has gone above and beyond with some queries that I have raised with her

Overall London Shared is a good experience for young professions who want to live in nice shared accommodation in London

10/10!

Could not recommend London Shared enough!

Ema our estate agent who showed us around was incredible and made me feel so welcome; she was so professional and answered any queries we had amazingly, the company are really lucky to have her.

The process is so easy and for anyone struggling to find a property in London at the moment, I highly recommend going through London Shared!

London Shared have always been really responsive and prompt with any issues I've raised as a tenant. I want to give a particular shout out to Gareth who has gone above and beyond to a help with an issue I had. He was able to really put my mind at ease. Flawless service. Thank you!

Ema at London shared ,was fantastic this week. She went above and beyond to help my daughter find a room .
Professional, courteous, and engaging, when the market is frighteningly frantic !!
Thank you for a wonderful service ,thoroughly recommend !

Since Dane has started at London Shared he was been a fantastic property manager. He is very timely with emails and will get problems fixed as quickly as possible and to a high standard. He also communicates with us extremely well with frequently updates. We really enjoy having our property managed by London Shared

AVOID

Charlie Jeffery, a part-time DJ who describes himself as 'A charismatic people person from West Sussex', booked me in for a viewing. Arriving at the viewing, he told me the property had just been let and explained "sorry mate, this is the market". I reminded him that the market consists of buyers/sellers transacting. In other words, WE are the market (me, him, possibly you, the reader, at some future point in time). We can operate in any manner we see fit.

I respect the frenetic pace of the London property market, and a young man operating to targets etc.... I don't think that lining up viewings all day at the same property and cancelling on the later ones as they arrive is appropriate. Charlie, if you are reading this, I would suggest the following:

"I can book you in for 1200, but I also have an 1130 which might take the room on the spot; if you are able to work from home and be on 'stand by' I can call you if they don't take it."

If this reads as too much effort, Charlie, I would suggest spacing viewings to allow an appropriate cool-off period so you can give people some notice (1 hour, perhaps?). Cramming in viewings back-to-back and letting people down on the doorstep is not going to build your rep as an estate agent in London.

Keep that charisma up, 'mate'.

Great and friendly service! Patrick was really helpful and understanding in this chaotic times, he was really responsive and solution-oriented through the renting process.

Update (21.04.2021): They arranged me a beautiful room for my short stay with them and I had a great time with the house and other the people staying there. London Shared was always (not just in the day time or week days) really professional and responsive. Also in my experience they were respectful towards my privacy and personal space which you won't mostly find in a shared household. Lize (the manager of the specific building I was staying) was a real hero and she was one of the friendliest and solution oriented people that I ever know. Thanks guys for being a decent and transparent organisation!

Update 2 (21.12.2022): I had to reach out to them regarding an issue about bills for my late tenancy. Again they were really helpful and responsive even after two years, especially Gareth was really on top of the situation since the first phone call he kindly took after their working hours and help me move forward to resolve my problem. I will definitely ask for their help if I need a room again in London.

I was a London Shared tenant for the past two and a half years across two properties and have had a generally positive experience. Sam, and later Zahraa were both excellent pro-active property managers who responded to queries quickly and chased until the job was complete. Would recommend renting with London shared to anyone.