Gympass UK
WeWork Hoxton Senna Building Gorsuch Place, London E2 8JF, United Kingdom
3.6
148 reviews
8 comments
GWJF+3R London, United Kingdom
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Monday: 9–20
Tuesday: 9–20
Wedneasday: 9–20
Thursday: 9–20
Friday: 9–18
Saturday: Close
Sunday: Close
Tuesday: 9–20
Wedneasday: 9–20
Thursday: 9–20
Friday: 9–18
Saturday: Close
Sunday: Close
Needing to check in with staff at gyms means you have reduced access hours sometimes but it's the only downside and it's a great offering.
I cancelled my subscription with them after nonostop issues(with the app, with getting into venues I booked, being charged at the venue, venues being taken off, membership fees increased and the list goes on!!) and naturally with a terrible business you need the complimentary abysmal customer service. I think they're used to angry customers because they're so sarcastic and unhelpful at every corner.
Anyways after cancelling my membership with them and going direct with Everyone Active (much better) they carried on taking payments. Thankfully my bank got onto them and stopped this nonsense.
It's been nearly nine months an they STILL send me emails about 'changes to my membership'. Yeah I bet there's been a few changes 😂l blocked them but they get through 😂TOTAL COWBOY COMPANY. With lots of fake reviews on here by the look of things You've been warned!