Day Lewis Pharmacy Support Office

Shocking they have had my prescription for 2 days and when I come to collect it I'm told there's an hours wait. Absolutely scandalous

day lewis have just taken over our chemist in newquay service very poor delivery service takes 4 days now

I was unable to drive following surgery and so I tried for a friend to collect my prescriptions from a different branch of Day Lewis to the one I usually use. Even though I explained my predicament to BOTH branches, the staff were unbelievable unhelpful and unpleasant and, in the end, my son was forced to do a 20 mile round trip to collect, and deliver, my medication. Both branches are situated in small market towns, where traders are complaining that local people are not supporting local businesses. Maybe those local businesses should consider why that is!!

I've had no problems with my collections, but was shocked by attitude of staff to other customers. A special needs person had some sort of fit while waiting in store and staff screamed and shouted at him to leave! Guy couldn't even walk properly and his carer were just bringing car around. Staff tried to drag him out of shop door before other customers and myself stopped them. I berated the 'manager' and called the paramedics for him. His carer picked up his meds while after we helped him to car - despite them try to close shop 10 minutes early and pull shutters down! Disgusted & dismayed at how this I'll person was treated. Bad practice

To all my fellow delivery drivers, BEWARE of Bad Attitudes. You will be greeted by Stinking Nasty Bad Attitude. Not surprised to read of all the 1 stars, it's absolutely true, no communication skills.
You are requested to stop at the STOP SIGN after you enter the gate, however us Delivery Drivers are too busy to stop at an unmanned location and wait for someone to come out of a building half a mile away ❗

Customer service don’t answer phones
Closed a branch and lost my medical records
Failed to share my records with the NHS
Appalling service

Nightmare the left hand doesn't know what the right hand is doing. To many chiefs come to mind .

Just phoned every department no answer this is the 12 time ive called and guess what no answer. I guess it's fitting for a company who turns pregnant women away because they haven't a chair, while the pharmacist (Mrs Diemdinusha Hereath) laughed at her! DISGUSTING!!