Eurochange Norwich

Popped into the NM money exchange in Norwich today, open on BH. Really nice welcome from the young lady cashier, sorted my Euro's out quickly and professionally, really good service, thank you.

Poor service. Asked for £20 of currency - assistant tried to make out that the closest they would do would be £30. It took four attempts at chipping away to ascertain that they could do me £19.50 worth.

Then refused to give me the currency in anything other than a single large note, despite having smaller notes available, as they'd "have to keep them just in case other customers wanted them".

Rude, surly, and stand-offish.

Edit: having obtained my money from another high Street Bureau de Change, I can also advise that the rates here are extortionate. I was able to get my money from M&S for a rate far in excess of NM Money's 'preferential' rate, which can be obtained when exchanging in excess of £1,000.

Avoid.

I changed up £300 into Egyptian pounds and it wasn’t until I arrived in Egypt I realised they charged me £80 in commission, think twice before you change up any money with this company, complete con.

I received a response to suggest I may of used a credit card to buy the currency. I absolutely did not! You give the worst rate in the world, I won’t be conned again!

The worst place I have ever seen rude customer service
They just making Excuse to exchange your money with cash not card
Do you not use this place use post office it's better trust me