The worst employee of the year award goes to Shirley, she is rude, unpleasant, a racist ( 3 other customers before me said the same ) she has no product or services knowledge about anything, Shame on this company on hiring this uneducated person and not even training her before she services customers. she spent 2 hours calling about 4 people for advice on a simple transaction and made a 80 year old lady with a bad back wait standing for these 2 hours and after saying everything is ok failed to do the transaction after she claimed the 5th person from the head office said she couldn’t, shame on her and the company that hired her.
