Mydentist, Archer Road, Redditch

I start by saying that I am a relatively new patient (for several months) at this clinic but who felt well welcomed from the beginning. Ms. Lydia Guirguis, and Kerrie made me feel welcome and not stressed at all. During the process I did not feel any pain or other discomfort which is very important for me and this will make me a loyal patient of this clinic. I recommend this clinic with confidence and especially to be open in communication with the doctors from here because they are happy to help solve dental problems.

If Lydia Guirguis is unhappy working as a dentist at this company, she might as well stop coming to work. As if cancelling appointments without proper communication in December 2021 is not enough, now a condescending approach to customer service even from this dentist is totally unacceptable.

Reception very friendly and excellent dentistry. I've never had any reason to complain about anything. Procedures explained and discussed fully before doing anything.

Had a really good experience with My Dentist at Archer Road. Very friendly, efficient service. Instantly put me at ease.

Just had an extraction , I was not looking forward to this procedure at all,needn't have worried, the dentist I think her name was ms kaur (hope I have got her name right) was brilliant also the dental nurse thank you.

Just had an appointment today & wish I never did. Luisa spoke to me and greeted nicely however the moment I mentioned getting my teeth done in Turkey she totally changed her attitude towards me and began being rude with angry hand gestures and had a rant at me just because I couldn't keep the xray tool in my mouth first time and second as I was struggling to control my lips and teeth getting the timing right. On the third occasion I managed to loosen the lips and bite down on the xray tool but she was so rude making hand gestures and talking angrily in the process. She must have been born to do things right first time around and thinks everyone should be the same I guess. Anyways I only needed a sharp tooth filed a little as it was catching the inside of my tongue and she said it was fine to get the filling done. My reply was I filed it down with a nail cutter and it done the job for months but it's very sharp now and am struggling to eat as my tongue is swollen to which she got angry and said I talk too much blah blah blah to my shock I just could not believe her body language and her attitude became so discriminatory towards me ever since I mentioned Turkey. This was the worst experience I have ever had in my life and will definitely not be going back there and also I asked the receptionist named magdalena that I would like to speak to the management in private to discuss Luisa's discriminatory actions towards me and instead of calling them she disappeared most likely to her colleague upstairs and i waited 5 minutes still not back so I told the 2nd receptionist who was an absolute angel what had happened and bless her she felt my pain and sadness instantly and she was an awesome human being unlike the other rude arrogant individuals mentioned earlier so from being nearly in tears and rattled I walked away less upset as I had a chance to get it out of my system and she listened and felt my sorrows so thanks to her I walked off swiftly out of there.. Advise to Luisa learn how to talk with respect if not DO NOT DISCRIMINATE what goes around comes back sooner or later so don't be a hater..

Nicest and friendly staff and made me feel at ease and no pain and I can honestly say I'm not nervous anymore thank to yourselfs

I had wanted a straighter smile for a long time. At my senior age I was unsure if it was possible. However, I spoke to Lydia at 'My dentist'. She talked through my options and we agreed on 6 front upper composite veneers.
After preparation with impressions and a course of whitening treatment to ensure a good colour match. Lydia completed my treatment and persevered until I was totally happy.
I am delighted with my new smile.
Lydia is a skilled professional who has exceeded my expectations with my end result. THANKYOU LYDIA.