UltraSmile

I went to UltraSmile for my Invisalign treatment and I couldn't be happier with my teeth. All the dentists, hygienists and assistants are so friendly and helpful. The whole process was explained to me thoroughly and I had regular check ups. Even though I've now finished my Invisalign treatment, I am continuing to use UltraSmile as my dentist as I'm so happy with the service. Highly recommend.

The whole team at UltraSmile are fantastic from consultation to administration through to my Dentist Dr Thang Nghiem.
I have finished my treatment and the results are amazing!
Dr Thang is very professional and has alot of time to listen, he has a person-centred approach which made me feel at ease when receiving my treatment.
The team as a whole are friendly and always make you feel welcomed and special 😌
I would highly recommend this dentist.

I’ll be honest and say that I am really late to this review as my final appointment was a couple months ago. But I am constantly reminded by the quality of service delivered by the team when I look in the mirror.

I was pleased with my consultation and appreciated the detail of it. The focus was consistent, the front of house team were very professional, and Dr Maha, brilliant, and that’s not to forget the other Dentists/hygienists whom I also saw.

But I initially struggled to find a good dentist for my Invisalign treatment for various reasons, but I settled here. Yes, my overall treatment was a tad pricey, but take a look at the multitude of reviews and compare it to the competition, it speaks for itself so it’s worth it honestly.

Absolutely hands down the best dentist I have ever been to!
The staff at reception Tas & Faye are soo caring and lovely, they provide a 5 star service and genuinely care about their customers
Its always a pleasant experience visiting ultrasmile you feel at ease from start to finish
Dr Thang Nghiem & Dr Hamera Hussain are exceptional dentists
I personally will not go anywhere else apart from ultrasmile, the service is worth the travel for me

I’m currently towards the end of my Invisalign Lite treatment at UltraSmile and I cannot express enough how happy I am with my new smile transformation as well as how fast and efficient the whole process has been so far.

I had my initial consultation with Khoi and Faye who were both very professional and thorough when going through all the different braces options, prices and payment plans available.

I was then booked in for a check-up with Dr Maha and Virginia who were both very friendly and efficient and made me feel at ease throughout my appointment. I needed two fillings done before I could start my Invisalign and the procedure was super relaxing and completely pain-free! I then commenced my Invisalign in October 2022 and have since been going to follow up review appointments to make sure that my teeth are moving as expected.

A big thank you to Dr Maha for always going above and beyond and exceeding my expectations! Also, thank you to the reception staff for being so warm and welcoming and accommodating appointments to my work schedule. I honestly cannot recommend this place enough and I look forward to continue coming here after I complete my Invisalign treatment for my annual routine check-up and hygiene clean.

Review for hygienist + check up (since 2021)
- Prices: In line / marginally higher than other private practices but no "surprise extras" (have to pay upfront but have not had any issues getting full refund when cancelling with notice)
- Hygienist: Done with two staff, are friendly and professional and on top of dental history
- Dentist: check-up is also good with friendly professional staff (although would monitor when last X-ray was done as can be missed)
- Reception: Friendly although VERY hard to reach on the phone. Really should not be waiting for 20-minutes with no staff for days where practice is closed but not noted anywhere (website or google page)!

Thank you for your response however yes that was my issue - after my 6 month treatment "fin ished", I received 3 retainers that i was supposed to wear for 6 months each after my treatment "finished" and as you advised below, that retainers are needed for life. If i had known this or was explicitly told this at the beginning then I wouldn't have proceeded with Invisalign as I didn't want to wear retainers for life so have just wasted nearly 3 grand on "fixing my teeth" and they're already no longer straighter after couple months because i'm not going to wear retainers for rest of my life. My emails from you at the beginning said I needed was Invisalign Lite which would be wearing retainers for up to 6 months - it never said on that email that the treatment would be for 6 months but then would have to wear retainers for life which was the issue as if i was told that, I never would have continued and would have saved 3 grand and 6 months.

staff were always amazing and very friendly (dentists and front-of-house). my only issue was with the invisalign itself. all the promotional material and emails etc kept saying invisalign will be up to 3 or 6 months but what they don't say in the promotional and initial emails is that you HAVE to wear retainers for 18 months after you have "finished" your treatment so what is initially advertise as 3-6 month treatment is actually a 2 year treatment. When you proceed, the terms and conditions do say it is advised to wear retainers afterwards but no where is it mentioned you have to wear them for 18 months afterwards otherwise teeth will revert back after couple weeks so I've wasted 4 months and nearly £3,000 - again, if you're happy to wear retainers for 2 years then I can't recommend this practice enough as everyone there is great but i think the promotional emails etc need to be changed so it is isn't advertised as a 3-6 month treatment as that's a lie

I could not be happier with my new smile from Ultrasmile - especially Dr Hamera Hussain and Tas. I had Invisalign followed by crowns over the front teeth and I literally cannot fault the experience I’ve had here over the last two years - they were so accommodating with my difficult working hours, always available whenever you needed to contact them, the most comfortable experience, zero pain or discomfort and always a positive, happy vibe at the practice. Dr Hussain is an artist - my teeth look perfect, they’re straight, perfectly sized, white and most importantly don’t look fake at all. I’ve received so many compliments and my confidence has increased a hundred fold. Thank you so much to everyone.