Abbey Dental Whitechapel

I’m really scared to go see dentist, so I’ve been putting off getting a very lose tooth pulled out that has been getting infected. I was referred by 111 as an emergency appt. The ladies were wonderful I did not feel a thing and they made me feel very comfortable. Thank you 🙏

My Dentist is Coco and she is absolutely amazing at what she does! She doesn’t give herself enough credit, whilst I was pregnant the support she gave me and how she handled my crown work I can not thank her enough!! Let’s not forget the amazing admin member Pri! She is AMAZING so polite and always helping and assisting with professionalism whenever I have had appointments or needed to book any appointments she has been so helpful and made every process so smooth! You guys are amazing at what you do and don’t get enough credit.. I’m so glad I chose Abbey Dental ❤️

Called 111 and got an emergency appointment here for a root canal process - have to say hands down Keiran was one of the nicest dental practitioners I have ever met. Really kind and patient and constantly checking up on me throughout the process - I have met other practitioners who are harsh and rude and very abrupt, but he was really understanding and knowledgable. I am am also 6 months pregnant and he was very catering to my situation and made sure I was comfortable through the whole process. Abbey Dental are lucky to have him.

Thank you Keiran and to your associate also.

I don’t usually write reviews but I’d like to praise Mona the dentist! I had an appointment with her about 2yrs or so ago and was hoping to see her again for my appointment today and I did, which I was so happy about! Mona makes you feel so comfortable (I’m someone who hates going to the dentist, I literally get anxiety) she made sure she explained everything to me and made sure I was comfortable during the whole appointment. Thanks Mona!

I visited this practice today after long time through NHS 111 service as my regular practice didn't have any appointment available. My 5 year old daughter had some issues with her teeth and the NHS 111 operator suggested this practice after assessing her condition.
No issues with the receptionist, they were good.
But the lady dentist was really not professional or child friendly at all. Firstly, she was saying my daughter's issue wasn't an emergency at all and wasn't willing to listen my explanations. As if I made a great misconduct by visiting them!
Secondly, she agreed to take out the troubled tooth but did everything so fast and rushed the whole procedure which was totally inappropriate and painful for my little girl.
She applied the gel and straight away injected anaesthetic before the gel even get few seconds to work! My daughter was crying badly in pain (she never cried before having injections)!
I have never experienced anyone working so impatiently with the children.
I got upset and told her that her behaviour isn't appropriate and she shouldn't treat a child such way!
However, I hope the management team deal with this and train their employees to provide better services whether it's paid, free or referred by NHS 111.

Oh My God!
That is how I sum up my experience of this dental surgery!
Ching Yi Coco Kwan was useless! No other way to put it!
I was in terrible pain, so called 111 and this is where they sent me. My experience with getting the appointment etc was actually really easy, it all happened quickly, there was no long waiting times, nothing! I was impressed. Until Ching calls me in to her room😑.....
She examines my mouth and is like I cant see any problems let me do an xray... Cool!
Looking at the xray, again she can't see what the problem may be other than a fractured wisdom tooth that has been that way for a while now. She was like there's not much she can do as that is the only obvious problem so I would need to book an appt with my own dentist to get it removed 😑 (my usual dentist was off sick, hence me going through to 111). I explained to her my dentist is off sick and this pain cannot wait until she returns. She then went on to explain that there really is nothing she can do unless I want her to start drilling into my other teeth to try and locate the problem. At this point, I'm getting emotional and this woman is offering me no solutions. I asked for antibiotics, she declined as "can't see a problem" asked for stronger pain relief "you would need to get a prescription from the hospital for something stronger". So I ask her, so you are just going to let me walk out of here in this pain with absolutely nothing?! What am I supposed to do just keep calling 111? Her response "If you have to" 😭 She ends up writing me a prescription for toothpaste!!!! (That was a whole other story when I went to collect from the pharmacy BUT Regionchoice LTD really looked after me and gave great advice! They actually really care about their customers)
So, obviously the pain is still there (because what was toothpaste going to do for the level of pain I was in?) I call 111 again, great service I told them not to send me back to ABBEY DENTAL! This time I went to Royal London. Now, I am not usually a fan of students delivering my care due to a previous experience that I had, but let me tell you they were amazing!! I felt listened to, like they actually cared (Ching take note) they did an xray and guess what!!! I DID have an infection! The students identified pericoronitis straight away, yet Ching couldn't see a problem....... (very concerning).
Abbey Dental, I was given antibiotics which amazingly helped, and I have since had the tooth removed. I am waiting to have the top wisdom removed, so that I never have to go through such again!

Ching is a disappointment to your dental surgery.

*We listen to your concerns, treat you with respect and give you all the treatment options available to you so that you can make an informed choice about your treatment*
I never got any of that during my visit.

I have been with abbey dental for the past year and My dentist mona is one of the most nicest dentist I have ever met she made me feel calm and she instantly knew what was wrong and referred me to the team that I required. There needs to be more dentist like her and she deserves a 5 star 😊

Just moved in the city and my sheer luck I had a bad tooth infection on the first week. Just walked in and they took me in on an emergency. I got admitted the same day. Staff were very respectful and friendly.
Coco was my dentist. She is super nice and caring. She walked me through every step of the operation and reassured me that it all will be alright. Took the infected tooth out and saved the day!
She also provided thorough guidance for the post ops care and after a few hours I was already feeling better.
Thanks for everything and I wish you all the best of luck!