The Trefynwy Dental Practice

I'm really pleased with the way the dentists at this practise have improved my teeth by suggesting simple and cost effective ways to change their appearance without expensive and intrusive braces. After a lifetime of misshapen front teeth I can now smile in photos. Very happy!

Terrible experience painful plastic frame and film to take xray dug into my mouth so much it brought me to tears. Several attempts at getting the xray just kept digging further into my cheek and gum. Very unsympathetic female staff. Truely awful.

Excellent service.

I found myself in a very bad position needing a root canal urgently without being registered anywhere.

The NHS emergency line put me on to this practice who were entirely succesfull at sorting the above for me, I could not recommend them any more highly.

They have gone to the bad side now called for a filling that has come out 'they fitted' I said i was in pain etc.. was told to come in and get a free DIY filling? because no appointments... that was three weeks ago???

Shocking experience. Not allowed to wait in large reception area for appointment, instead my 80 year old mother with copd, and another oap patient of a similar age had to wait outside for their appointment, in the cold, mid October! This is taking covid protection to the extreme yet reception staff can not be bothered to even wear a mask and would not allow them inside. Double standards.

Been going here for many years. Recently the standard has deteriorated markedly. A filling I had in January 2023 lasted 4 days. Had it replaced today for it to last 5 hours!! Terrible experience all round. Will need to find another dentist!!!!

I would give no stars if I could. Had an extraction 14 mths ago and its taken me this long to write a review. So traumatised. Having experienced trauma as a child with extraction, I asked if I could be referred for sedation as this was a back molar . I was scoffed at by the dentist and refused. I was in the chair 1hr 30 it was horrendous. Half way through he had to get more equipment. I had numerous staff just walking in to get things whilst I was in floods of tears. Appalling! My mouth split at the corner which later turned into a sore. The after care was a leaflet which was so poorly written and offered paracetomol as advice. Didnt touch the pain and I had to go to bed for 2 days. After a week of horrendous pain, I went to a private dentist who diagnosed 'dry socket' (not mentioned in advice leaflet) immediately packed it and put on antibiotics. I had to take 2 weeks off work. I wrote a letter of complaint but never received a reply. Shocking.

Had a problem with a filling! They were so great, helpful.. these are troubled times. And they really were great. 5 stars from me. keep safe and a big thankyou..