London City Smiles

*** Be Warned !!!

(Please read full review, before chosing this clinic for treatment)

I had Orthodontist treatment (Ceramic Braces: Upper & Lower) at this clinic from 2016 to 2017.

I did not have complicated treatment, only 2 upper teeth needed allighnment. The full private treatment cost me a fortune approx £ 4,450 (excluding extras).

During the treatment, whenever I raised concerns about allighnment or bite, I was told it will be okay . They showed their real character after the treatment ended & the full amount was paid. At that time I was wearing removable retainers as advised for a couple of months & started to realise that there were serious issues & after all it's not okay.

The main issues:

1: Incorrect Upper teeth alignment (not centered)
2: Uneven bite: Premolar & Molar teeth (Left: Upper & lower)

I went to my local dentist for a second opinion. I didn't explain any issues & wanted to know their opinion. By only looking at my retainers (shown in the images) & inspecting my teeth, she told me exactly what was wrong with the treatment. She was spot on, I was exactly noticing the same problems.

Then I contacted this clinic & explained the issues. They booked me an appointment with the Orthodontist to review in December 2017. His response was shockingly unprofessional, he was not even ready to accept that there was any issue at all. I was truly shocked & disgusted to see the sudden change in their attitude.

P.s

During the treatment period, I had always given this Clinic positive feedback for all their requested online reviews. Now I just simply regret it.

Even in Uk, you are at their mercy, if they refuse to accept their negligence & rectify their treatment mistake - which they would most likely do. Only other option, if you have enough money, is to take matters legal. I already had spent a lot on the treatment, I can't go any further. Now I just regret my decision for chosing this Clinic every day. As, I can't do anything else, finally decided to share my experience, so it may help others.

I paid a premium price & was expecting a quality treatment. The travel time for each appointment was 2 hours to this clinic in the City Of London. I wish I had read negative reviews, I would never have chosen this Clinic.

Being in a City or good area does not mean the Clinic is of high standard. It's a rip-off, just shop around & look for Orthodontist treatment in your local area or elsewhere. Trust me you may end-up unhappy customer for life.

As for Orthodontist treatment, it is long & painful, you may get it done once in a lifetime. So good luck to you.

I hope this review would help someone out there for making an informed decision.

Meera and Raoul were wonderful with my 18 month old. I was nervous as to what to expect and how he would respond but they made him smile, were clearly experts and have no doubt helped set the foundation for a positive dentist experience for him for life. She was so informative and helpful and I left armed with knowledge about how to care for him. So great, thank you!

I am delighted to be a patient at London City Smiles under Dr B Vekaria and his assistant Alex. This is where I get the best treatment and leave very delighted with the results. My face is so appealing and more beautiful because of my natural smile and beautiful implants.
I have no fake look, but a natural beauty to my face. Best dentist in the UK and Hollywood and so natural.

Dr Suleman is quite frankly the best orthodontist I have ever had. His level of professional care is beyond anything I have ever experienced in a dentist. He is a true perfectionist and takes such pride in his work. However he also had such a human side. I highly recommend this incredible clinician .

I had a great experience at London City Smiles with Doctor Meera Vekaria. Totally delighted with the results and advice for dental care. Would totally recommend and will be coming back for further dental treatments.

Great experience with Dr Claire Titton.
She is welcoming, professional and informative, I couldnt be happier with the results from my treatment.
100% recommended

My visit to the practice was excellent. The Dentist was extremely thorough and diligent, with a relax atmosphere. I should also comment on how easy it was to fill out forms online, with careful precautions before the visit. This was reassuring for health and safety. The receptionist were all welcoming and professional. Highly recommend this dental practice. Thank you all.

I have had the best dental treatment today. Dr Claire Titton have shown professionalism and understanding. She listen and explain very well what she think is best for my oral health. I am looking forward to continue my dental experience at London City Smile.
Thank you. Kris