Central Dental Kenton

The indian lady in the reception was rather rude. She spent time speaking in her language with her friend for a long time, before speaking to me, and I am s paying customer. I called regarding price plans for possible implants and she stated she will let Leslie know. It's been a few weeks... I have had no reply. Disgusting... I am a nurse. I serve my patients well. Maybe she passed on No messages to Leslie. God knows. I will not be coming here again. This is the practice is Kenton, not the Wembley branch. The Wembley branch are excellent

Ameen is the very best dentist I've experienced in 40 years plus.
He provides excellent, gentle care and communicates brilliantly so there are no hidden surprises.
I highly recommend you visit.
No pain no gain!

HI Please avoid using this dental practice . Jasmina is very rude and I am registered with them under NHS and they still want me to come and see them as private and pay in excess of £ 70.00 when the NHS fees are £ 22.70 . Refuse to offer me any nhs appointment simply because I was in sever pain and I was happy to wait for nhs . In this covid situation they are taking advantake of my pain and my situation , Other dental practice will not register me as I am already registered with one and due to covid they are not registering new patience .

Honestly the receptionist that works here is unbelievably horrible. I travelled over 70 miles to attend a hygienist appointment at Kenton Central Dental Care, to be told that I had the times mixed up - I was 20 minutes late. She then stated she had sent me a text to confirm my time a couple of days ago. I didn’t receive a text and I told her that I’d changed my number and wrote it down on the form she provided me with last time I came. She then defensively said that I was to tell her when my number changed and not write it down on the form. I’m thinking, ‘So why is the ‘update’ form asking me for my phone number then??’
She got very rude claiming it was my fault and stating that I go home and pay another deposit to reschedule with no refund to the original deposit since it was my fault.
I went home furious. Upon calling the manager of Central Dental Care she confirmed to me this receptionist had indeed made a mistake which made the receptionist look very silly as she had a strong attitude and was even rude to my mother who phoned the clinic as she was fuming at how I’d been treated; the receptionist says on the phone that it was ‘her responsibility as a mother to have told me the new time.’ My mother had received the text message instead due to the receptionist’s mistake. What cheek this woman had to say that!!
Luckily the manager said the receptionist should have checked the form (obviously) so the receptionist coldly gave me a refund.
I recommend you go somewhere which has a more welcoming environment and atmosphere.

Very rude receptionist.
She opened the door to say that I need to call. I need a hygienist but she said they don’t accept new NHS clients. Did I ask you about NHS treatment madam? She just didn’t want to deal with me at all. So, I called standing near the closed door and spoke with her by phone (pandemic is over if you don’t know that). She said I need to pay deposit but she didn’t let me come in to do it and required my card details by phone. Are you serious? You don’t want to see me, but you want my money?

Dentist doctor ( Ria ) is very professional and friendly with my daughters, thank you 🙏

I am really pleased with the care and attention I have received at this dentist.
Pavan, my dentist here, has been very caring and professional throughout my course of treatment, especially with the COVID restrictions that are in place,
During my course of treatment which included root canal , an extraction and crown replacement, she has taken the time to explain each step carefully and then carry it out with a high degree of expertise.
She is also one of the most gentle dentists I have come across.

Please avoid this dentist at all costs! If I was able to give them 0 stars I would do so.
I started my treatment at this dentist and asked for Dr Usamah Malik. I got transferred to another dentist (Dr Pawan Kalsi) without my consent or any former notification. I am now in severe pain and they are refusing to see me. This has been an ongoing issue for almost 2 months with no resolution. Jasmine, the receptionist, is extremely rude and unhelpful - she refused to listen to me and my requirements. She referred me to the complaints team rather than trying to resolve the situation as well as cancelling all my existing appointments.
Both Dr Malik and Dr Kalsi have now left me in a painful situation as I am unable to eat or drink anything. Dr Malik is refusing to see me because I am an NHS patient (rather than a private patient) even though he started my treatment in the first place! Rather then helping me, they were trying to sell me other UNNECESSARY products.