Argos Chesterfield (Inside Sainsbury's)

Very poor service, had an eBay click and collect item delivered, signed for at 10.07am, as of 7.30pm item had still not been scanned and collection code issued. went into store with photo id only to be told i could not have the parcel as they couldn't prove who I was and without the code the collection could not be processed, refused to scan item to generate code while I was stood there, claimed they were too busy despite me being the only person there. Had no such problems when it was just Sainsburys dealing with click and collect.

They don't deserve even 1 star! I ordered 2 items 12 hours apart. I had an email about the 1st one to collect. Whilst in store I asked a young member of staff if the other one had come in, the assistant wouldn't even check and just kept saying if I hadn't had an email then it wasn't there. After another day I checked my account and saw it was in store. Still no email. I called the store and asked if they could check. The assistant again said if I hadn't had my email then it hadn't been delivered. I asked her to just check as it was showing on my account that it had been delivered. She checked and it was there! I went into store to collect and it was the same girl as yesterday and her attitude was all wrong and made it quite clear she didnt want to serve me. Thankfully another older member of staff came and served me. The younger member needs massive training on customer service both face to face and on the phone. Wont be using Argos here again

Very pleasant and polite member of staff with pink or purple hair, I always receive excellent customer service there

Many of the staff are rude and don't want to help. They act like being there and dealing with customers is a burden to them. If you don't like interacting with people, don't work in a customer based business. This store has the worst customer service I have ever experienced. Argos/Sainsbury executives your staff at this branch have to be lossing you money, as people like me will not shop at this store again. Please, please retrain you employees in customer service, and sack the worst ones because some of them really don't want to be there. I wish Google would allow me to select 0 Stars instead of 1 Stars. Because I am sorry to say this store really does only deserve 0 Stars.

Awful service!!! The lady (supposed to be the manager) has been really rude, telling me that I have to contact DPD after she told me that she doesn't know where my parcel (I dropped it off yesterday for a delivery) has been put. She refused to check in store.
After 20 minutes over the phone, she told me that there is not my parcel in the store which means that it has been collected by DPD. However, DPD website doesn't show the parcel and it show a message saying the opposite 'waiting for your parcel' (which means that the parcel hasn't been scanned yet from Argos).
Try to avoid if you are looking for a nice and prompt service.

Very rude, lazy staff on tonight at chesterfield. There were four staff members on that we saw (although 3 of them may as well not have been) One was sat down while the other two stood with her. The forth was running around doing all the work and looked so fed up but still managed service with a smile and friendly attitude when bringing us our item I wish i'd got her name to give her a mention. Absolutely poor service and not a nice atmosphere to shop in. Very disappointing experience.
Long wait for just two customers could of been avoided if all staff were actually doing their jobs.

Managers was rude and just turned her back on me and she was busy to conclude my complaint.....if you look at the reviews she gets comments about her rude attitude all the time
I will not use Argos Chesterfield again.

Personally don’t like sainsburys and puts me off ordering from Argos but had no choice. Ok but to much hassle to collect an online order would have rather had the choice to pay for delivery or delivered to local post office. Myself and everyone I know is disappointed that Argos is now in sainsburys