Argos Orpington Springvale Retail Park

Very unhelpful one of the Male staff called to serve me when went him and I asked to place my order send to another female staff who didn't look happy , after I placed my order of 1 bathroom light and one celling light and asked to order light bulbs to go with them, she gave me a dirty look when I asked if that too much to ask I can go back to the catalogue she did look for the bulbs and none of them in stock and I asked if she can check for light bulb for the other one and
looked in computer and said she said doesn't have them however she asked if I can get it from homebase or elsewhere. I then said I might as well go and get everything from Tools Station shop, she reply good as if she doesn't care
I will never go back to your shop

Often pick up my click and collect items for this store and have never had a problem with the staff or the store. Often in and out of the store with my items, in less than 10 minutes.

After being sorted into the right queue, Sue (staff mamber) barked at me, 'there's no money in here, that's why we can't refund here', whilst wildly gesticulating with her hands at the till. Clearly she was having a bad day after having an argument with the customer wanting to return a product before me.
Which I clearly got the backlash from.
Service is slow and the attitude of some of the staff is bad.

Ordered an item for collection at this Argos then added it on maps to get directions and that's when I noticed some bad reviews, I started to regret my decision.

When I got there the queue went very quickly and the staff were polite, that was 2 different members of staff!

Keep up the good work Argos staff and don't let a few negative reviews get disheartening, we all know dealing with the public can be hard work at times.

Absolutely outstanding service yesterday from Tina the Store Manager - I accompanied a friend with advanced cancer (not an easy customer as tired and irritable) with a query/needed refund and cannot express how kind and compassionate Tina was in very speedily and efficiently helping my friend. Fantastic manager in Tina and staff at this store - it was so lovely to have someone deal with a customer in obvious discomfort with such empathy, also ALL staff were extremely helpful and kind. Thank you all so much!

This store sold me a tablet and at counter was told by serving employee that the security seal was not present and any problems, I can return within 30 days. What a load of bull....

Went back and got a refund. My last shopping at Argos....

If I could give them 0 stars I will. There are some members of staff that have the most disgusting attitude and unhelpful.
Twice I’ve been to this Argos as it is my local one and it’s absolutely appalling. I’ll stick to either online shopping or avoid it completely.
I am not one to leave reviews but this day hit the mark of unhelpful customer service.
Thank you to a young man called Louie for being fantastic on my last visit but my visit on the 27th of August was another example of why I avoided shopping here for over a year.

Sometimes have stock that are none existent in other stores but everytime my partner has picked up my orders she has encountered unhelpful and moody staff. Don't recommend sending your partner to this store unless you want a detailed moan fest for 30mins and a breakdown of the poor customer service this store has to offer. Such a shame to make people feel so negative will use TK max and smyths for Xmas shopping. 🛍