John Lewis & Partners

No bicycle parking at the entrance. You need to leave your bike 50 meters away. Come on, this is the 21st century, cycle parking is a must. When you enter, you can't see where the 'click & collect' till is, you need to guess, or ask someone. Ground floor: pungent smell of perfumes. I literally got headache due to the intense smell but fortunately, I'm not allergic.

On the positive side: quality products, clean & tidy environment. Not many chavs around.

A giant store, almost a full shopping centre all in itself. It has many levels with various departments, from clothes, to furniture, to electronics and more. The great thing about this one is the location, right in the centre of town, attached to the Highcross Shopping Centre.

A great positive is that this store pretty much has its own parking. You can walk straight from the car park into the store, or carry on into the square.

I was excited when I entered John Lewis they have everything it sure an amazing feeling and experience.

Many types of product and good place to visit. There are many sections such as kitchenware, electronics, clothing, make-up products. It is possible to find various famous brands. There are prices in various ranges. Generally, it can be said to be not student friendly.

Spacious store, well presented. Popped into the cafe for a drink and ended up having lunch. Good choice of toasties or hot food and a nice selection of cake. My friend had to order her decaf coffee on the middle station and collect it from the back station so maybe they could have decaf options on all stations. Other than that it was a good experience.

John Lewis is a lovely place to shop they have some beautiful things in there and always top quality. I bought a television that comes with a 5 year warranty as standard you don't get that in many shops . There's always something for everyone there. Highly recommended.

Very good department store with easy car parking. Christmas displays look great. We had a very nice lunch in the restaurant. Architecturally looks good. Very conveniently situated at the end of the Highcross Centre near the cinema etc

We were served by Santana at the perfumery today & we have to say how amazing he was. Customer service- 10/10, knowledge on perfumes- 10/10, upselling 10/10! Not many stores I can enter to list perfumes already in my cupboard and for someone to recommend new ones along similar lines! It was so refreshing to see someone passionate about their role. His energy was immaculate & surely deserves a promotion/raise/bonus! Well done Santana, you really did make a difference to our shopping experience today x