Argos Cheapside

A nice outlet and the staff were very helpful.
Patiently answered my queries. Purchased a dash cam that is good and worth the money.

Easy to select the product, pay and pickup.

BEWARE. If you buy a product from Argos and touch it they will not let you return it. I bought a tv and tried to return it 5 days later with all original packing, having not turned it on, as not as described on website. They said finger marks on the screen (which still had the protective screen film on) meant it was not in a sellable condition. The manger had to put finger marks to get it out of the box to inspect it!

Rude staff, Disgusting customer service from Justin & Team. He absolutely doesn’t want to work there and he couldn’t care less of customers.
He has been rude and patronising during my collection, I can’t believe Argos is represented by this low-mannered Individuals.

Please include in emails that ID will be needed to pick up certain products! (I understand this isn't about the store but argos in general)

I haven't gotten ID'd in over a year and suddenly at 29, I don't look 25, when picking up block of knives..
I'd take it as a compliment if I didn't really need them..

Planned out my day seamlessly as I have a lot to do, and this really messed with it.

I received the most appalling service this afternoon at Argos Cheapside.
Clearly, the two young men who served me, are untrained and do not have a clue of what the Argos returns policy is.
The staff members refused to refund a bracelet that was a gift but was too big, unworn and in the original packaging.
Apparently, the manager ‘Josh’ who was downstairs in the basement at the time, stated that ‘all jewellery are excluded from being refunded due to hygiene. Understandable if the item being returned was a pair of earrings.
I explained to the members of staff that this item ( bracelet) was not excluded from 30 day returns policy and that this is clearly stated on the Argos website at the bottom in small print.
The staff members then explained to me that the store doesn’t offer the same returns policy as the online website……confused!!!

Upon exiting the store, I contacted customer service to log a complaint and was told that the item i tried to return is refundable and that Cheapside should not have told me that all jewellery is excluded from refunds, as this is not the case.

Quick and friendly service. My order was ready to pickup within minutes, thanks Argos!

Terrible service and rude staff. I went in there and asked for help with my order as my phone had died both the manager (indian guy) and the sale person were rude and unhelpful. Had to go to Halland Barrett to get help. I dont usually leave bad reviews but this one warrants one as there was no attempt by them to help.

It was terrible experience with your St Paul’s store manager Josh was so rude with me in store. Was not impressed with the service and would think twice about using Argos in future based on my experience