The White Company
Unit 6B Tunsgate, Quarter, Guildford, GU1 3QY, United Kingdom
3.7
45 reviews
8 comments
6CMH+X5 Guildford, United Kingdom
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Monday: 9–18
Tuesday: 9–18
Wedneasday: 9–18
Thursday: 9–18
Friday: 9–18
Saturday: 9–18
Sunday: 11–17
Tuesday: 9–18
Wedneasday: 9–18
Thursday: 9–18
Friday: 9–18
Saturday: 9–18
Sunday: 11–17
aappeared to then offer to get the item returned to depot anda refund would then come from them .
It comes across that' it's a privelege to shop in White Company and customer service is secondary. One lost customer
Surely a gift card represents a prepaid cash sum banked with them, on the understanding that I can spend the value when I choose and therefore this feels like corporate theft. Putting an arbitrary end date to spend my money feels like pressure selling which as far as I’m aware is still illegal.
A sad and very dissatisfied former customer.
• We’re a bit short staffed at the moment so you’ll will have to wait (she was sorting clothes on a rail whilst the other lady was standing on the till doing nothing)
• We are not a shoe shop so don’t have much stock
• I’m not sure we will have your size (but didn’t go and check)
Utterly abhorrent way to treat customers. My girlfriend now knows how Julia Roberts felt in Pretty Woman when she went shopping. Didn’t seem to want our money.