High Peak Borough Council

Trying to contact regarding council tax - do online form reply council will contact you within 3 days. 14 days later nothing. Try ringing waiting 45 minutes no-one answered . message to go online . Obviously workers being paid to sit and do nothing as you can't get in touch at all.

Emailed, phoned, written. No response after a month. Trying the last option today, a ouija board. No doubt if council tax was in arrears, I'd hear from then then!

I found the website clear and easy to follow. The telephone response was like most other companies but after just three or four minutes I was connected to a very polite and helpful member of customer services.
Well Done HPBC!

Snow everywhere...no gritters sent out AGAIN... ! When I asked the highways dept why nothing has been done about the roads, I was told that " no one knew snow was forcast! That's a lie!

Phone line hopeless. They just want to get rid of you and tick a box that you've been helped, when it's just a recorded message with no way of speaking to a human.

What a beautiful place..and your park is one of the best I've seen, a lot of towns should take a leaf out of your book. Clean and well kept even after the eat in the park event. Thank you and keep up the amazing work.

Horrendous to deal with. Lack of meaningful communication. Complete incompetence. Petty acts of revenge when complained about.

This has to be the worst web site ever! Trying to set up on line account for council tax is a nightmare! It's so far told me I've put in the wrong address,I haven't,I know where I live! Wrong national insurance number, wrong reference number, I'm on benefits apparently, go back do it again,and again and again... My council tax bill is a nightmare, it would be easier to break into the Kremlin! Office still closed.dreadful! No stars!