Uplands Surgery

Always been treated most professionally by my doctor, and all the staff,her concern and understanding is second to none, I can't praise her highly enough.

The phone system here is beyond a joke, you ring up and they say they're busy so boot your call, no queueing or anything. Prescription line isn't open when stated either. The only thing I can say this place does well is make a convincing case for making healthcare payable, since if this is what they can scrimp from the NHS they might as well not bother existing for all the good they do.

We have been patients of this surgery for 17 years+. It is by far, the finest and most professional Surgery in all of the UK.
Every member of its staff-from the Receptionists to the Nurses and the EXTREMELY PROFESSIONAL Doctors are superb in every aspect. friendly knowledgeable and full of Empathy and Humility.
Would NOT change this Surgery for any other one in the UK

So lucky to be a patient in this surgery. They are all superb.

I always had truly excellent care here, never had trouble getting an appointment and felt respected and listened to. Thanks to their care, the doctors helped me clear up several longer-term health issues.

I’ve been registered to this practice since I moved to Swansea six years ago. They are also my son’s registered practice. Doctor Morgan was amazing through a very rough pregnancy, and the staff are helpful. Using the app we’ve always got a quick response and if I’ve needed to, I’ve rang and yes there may be a wait but they’ve been very helpful to deal with my queries.

Took unpaid leave from work, having issues with heartbeats. On ask my Gp I've submitted a request to see the doctor. Walked 45 mins from my work to the gp and i was told that it was mistakenly picked up by this surgery because i was registered with them few years ago. Asked me to go back and ring my surgery to get an appointment because their system got confused that I'm still registered with uplands. What a joke.. I'm suffering because someone didn't do the job properly. Really hurt. If something happens to me, who's to be blamed?

I’ve been with this clinic for many years and they are all very committed to give the best service possible, thank you everyone x