All Window Services
14, Manford Industrial Estate, Manor Rd, Erith DA8 2AJ, United Kingdom
4.4
11 reviews
8 comments
F5HW+36 Erith, United Kingdom
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Monday: 8–16
Tuesday: 8–16
Wedneasday: 8–16
Thursday: 8–16
Friday: 8–16
Saturday: Close
Sunday: Close
Tuesday: 8–16
Wedneasday: 8–16
Thursday: 8–16
Friday: 8–16
Saturday: Close
Sunday: Close
The engineers were friendly enough, but three of the six windows were not aligned and would not lock. I called them back and the best they could do without taking the whole window out and starting again (which would have damaged the newly decorated walls!) was stick a piece of plastic in. When I said to Mick - who runs the company - that this was a bodge job he refused to deduct the price and moreover was needlessly rude, so now I'm left with dodgy windows and paid full price. Very disappointing
Responding to the owner's email response below: what a surprise to see a complete lack of humility, blame the customer! As Mick repeatedly refused to acknowledge, we'd spent a lot of time and money on decorations so did not want to go through the whole process of re-decorating; so my only option was to accept the bodge job. With that in mind - would YOU, dear customer, pay full price for a window held together by pieces of plastic glued on? One thing's for sure, Mick certainly seems to think so! Customer service at it's finest ;)
Thanks guys.
Never had any complaints.
That's why I've always gone back to them.
I've also passed their name onto other clients and friends.