Pick N Drop Dry Cleaners (Laundry+Drycleaners+pick up+drop off services)

Booked my alterations online in literally 5 minutes. They called back immediately to confirm date/time of pickup. The delivery man is so lovely! Skirts after altered now fit perfectly. So convenient especially during lockdown. Much recommended!

I had several items dry cleaned and altered by pick n drop. Very happy with the outcome. I had a question before placing the order and that was addressed quickly via chat. They were punctual, friendly and professional during collection and drop off which made the whole process pleasant. Will not hesitate to use them again and definitely recommend 👍👍

I am so grateful for this service. They have efficiently collected my elderly mother’s laundry for her, and delivered it back clean and dry 48 hours later on a regular basis for the last few months. It has been wonderful, she really loves the service and the team have been really supportive of her needs, thank you Pick N Drop!

I have used the company's services three times and I am a very happy customer. Their driver arrives to pickup the laundry on time and delivers on time with a smile on his face!

I've been using laundry and press services on a regular basis for a while now. Excellent quality at a good price! Pick up and delivery are always punctual.

Quick, easy and convenient. Reasonable pricing. Happy with the quality cleaning.

Very good service, the person who collect and deliver was very friendly and puntual. The clothes are clean.

I used this company multiple times. Unfortunately, they ruined one of my suits and took no responsibility.

I had a suit cleaned and assumed that it would've been done to a standard of service that I'd been used to when using this service. Due to this, I didn't check the result right after receiving it (my fault).

About a month later (life is busy), I tried to wear the suit to a wedding, but after taking it out of the original plastic I noticed large, red blotches across the trousers of my suit. They had ruined my suit.

They offered to clean it again (how nice), but the results were the same, ruined. When I tried to claim compensation for this, they told me that since 28 days had past there was nothing they could do.

Nowhere in the ToS does it say anything about 28 days disqualifying anyone from compensation. The Consumer Rights Act 2015 says nothing about this as well. They stopped replying to my emails and didn't offer me compensation or even a refund on the services.

I will never be using this company again.