Currys

Very bad service. We went to buy washing machine and the guy in the section asked us to wait 10 mins for the assistance. We waited more than 30 mins and no one showed up. When we went to till for the assistance they said to wait another 10 mins and again no one showed up within that time as well.
Ultimately we have to leave without purchasing.

Update on previous review:
Came back again to browse and purchase a few items. The experience was completely opposite of the previous one. Staff were really friendly, had a lovely chat with them. One member saw us in a queue and asked us if we wanted to come over to a different desk to pay quicker! They even gave us free 3 year Care & Repair for our purchase! Was a really pleasant experience and prices were the same or similar when compared to other online shops. Great job, definitely put a smile on our faces!

Old review:
To be honest it's quite a faff to come to the store to buy something. When browsing everyone comes around to "help" but when you actually need to buy something - good luck, we were told it would be upwards of 10 minutes as everybody was on lunch. Employees seem to do the bare minimum (for example not mentioning delivery costs and just pointing to their screen when they ask you what day you want your appliance delivered - something quite important when the day you choose could cost £30, and you're not familiar with their in store computer system..) or apparently don't have access to sell you things due to lack of keys. Quite annoying when it's literally easier to order online for delivery or collection, but we thought we'd pop in as lived close. Maybe we've caught them at the wrong time, but it took almost an hour to buy an appliance and another item and we felt it was a pretty miserable experience, no personalised service and no benefit at all to coming in store versus shopping online.

Visited this store and have to say Hiedi Peter and Laura were exceptional. Actually wanted to sell us something. Gave great advise and the customer service was excellent. Keep up the good work. 5 stars from me!

Used a click & collect for a same day washing machine. The order was ready very quickly and we were helped by a staff member to load it in the car. Would highly recommend this store. Staff and friendly too.

Went back because was told by someone previously to come back to redeem a cash back voucher. But was told they couldn’t do it because of T&C reasons. Wanted to buy a washing machine and was taken to the front counter and made to wait for 20 minutes but no one came and then when someone came they were very rude.

Just had to collect 2 mobile phones we bought and paid for at another store. Very helpful staff. Very quick to be seen and served. There is plenty of parking, although it can be a little tight to get around the car park

Hi we went to the store yesterday in Arnold,we got serve by Daniel, he’s got a bad attitude and bad manners,can’t talk to customers and his attitude got worse when we wouldn’t buy insurance on the oculus that we had just bought, we also wanted to buy a ps5 controller but the price was 44.99 but they didn’t have it in store so we asked them if we can get click and collect in the store,he said online price is 60 pounds,either you buy now and collect when it comes in for £60 or leave because we are going home.

Went in to collect an online order to save having it delivered and pick up quicker. Store has a lot of stock on display and helpful staff. It is good to be able to see the items if required and test them before purchasing. Took a bit of time for staff to locate the order but easy process and lots of car parking spaces. Well presented store and helpful staff.