Embassy of the Philippines

Website for online booking for appointment is messed up. You cannot book appointment online, there is no contact number, so the only option is to walk in. Apparently, when you arrive, they only give slots to 20 people and they will accomodate you 2pm onwards. So if you arrive as early as 7am, you’ll have to wait in queue under the heat of the sun and the cold wind breeze without any shade/roof or chairs to sit on just to keep your slot in the queue. You can’t eat/drink or leave your slot on queue unless you have pack lunch/snacks. The system and the service here is the worst. Please do something about this.

The system here is really bad, really bad. The booking system is utterly unacceptable and that all the dates are already fully booked(?). Does your staff even know about booking an appointment? There's no even a single slot until January 2023 on your calendar. People are waiting, queuing outside even if they have their "booked" appointments. Whatever type of appointment you need to do, make sure to check first their "Advisory" at the door before you feel sorry for yourself.
You've been warned ⚠️

I cant give a full 5 stars. But what stands out during our visit was the staff are all professional, they are courteous and speaks nicely. Its good they are open on Saturdays! We went on Saturday as walk in as it was extremely difficult to get online appointment. We arrived 10Am but was lucky to get the last number 500. We waited the whole day outside under the sun. We entered the embassy by 4:30 and came out by 5pm. We need more staff to man the embassy to improve the services.

My visit today was a whole lot better than the last time. The staff were efficient and assisted me with my documents and they had it done in less than an hour. If there are things to improve I think the embassy should look into expanding their office to accommodate more people inside. Also a copying machine would be a good addition to those who would need their documents printed. And maybe, more staff?

It's quite hectic here and very busy expect long ques and stressful encounters on the. Reception desk,unable to book on line. The whole system here is flawed. Made to que out in the rain expansion of waiting area and organised system, full could inforcement is in place here so bring a mask. I have to say that the guy on the door was very helpful and polite. You get it done eventually just have to be patient.

Had an appointment (a few walk-ins were allowed in) for notarial so I thought it would be quicker. Apparently, the delay was due to staff shortage. However, the staff were friendly, respectful and polite (as the rest of those who were there and who waited patiently for their turn to be called in). Got my notarised SPA back as promised. Much improved service! Thank you...👍

I would a negative star if I can. Utterly disappointing! After days of trying to book an appointment through their system that keeps giving an error, finally managed to get one for a Saturday and the earliest was 2 months from the date of booking. Today was the appointment and guess what? The embassy was closed! There was a note posted on the door saying that saturday appointments were opened in error due to a system glitch. Well they could have emailed those people who were affected by this glitch and advised them to cancel their booking because they are not open on saturdays, or had this posted on their website!!! Are they even thinking? We just wasted our time and money travelling to London. Now we're back to square one. I don't get why they still require personal appearance for passport renewals, they should adapt the process in England where applications can be made online and through post. This is so appalling!

I had 2 cancelled appointments from the past due to lockdown, finally on 16/June afternoon manage to renew my expired passport:
Based on my experience po, they are working in a well-organized and competent way,madali lang took less than an hour for my application.
Processing time is at least eight (8) to ten (10) weeks as advised.

Bring pamaypay as it could get warm inside ;-).

Update: Got my Passport a month after
June 16/ July 16