New Zealand house High Commission
80 Haymarket, St. James's, London SW1Y 4TE, United Kingdom
3.5
33 reviews
8 comments
GV59+59 London, United Kingdom
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Monday: 9–17
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: Close
Sunday: Close
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: Close
Sunday: Close
Waited 1 month for a reply to my visitor visa application and got declined for not providing enough documents, which seems quite harsh as I‘m only planning to spend my holidays there. Further the fees seem too overpriced, yet acceptable if I had actually gotten the visa.
While working on the online application, I called the service hotline in London to ask for advice but only got to talk to an annoyed worker who didn‘t really care to help me at all. If the workers in this consulate had actually helped me appropriately , maybe I would have been able to fill out the forms correctly and therefor gotten the visa.
I‘m very disappointed.
I complained to MFAT, and to their credit Phil Goff immediately wrote me a letter saying that I had been treated appallingly and that action would be taken - and indeed, it was. Query was then resolved promptly and politely. Full marks these days to the consular staff, who are a pleasure to deal with.