Embassy of the Republic of Indonesia

Like many others reviews, I can also vouch for the quick and reliable service. The staff members I had the pleasure of dealing with, were all friendly, well informed and really helpful. Additionally, the waiting areas are both clean and well decorated.

The consular space was built from shell and core. Designed and decorated with Indonesian fabrics and motifs represents openness and efficiency. Under the administration of H.E. Ambassador Dr Rizal Sukma, Consular services grew beyond expectancy. Led by Pak Gulfan Afero, the team (Bu Anisa, Pak Echa, Bu Alty, Pak Adi, Pak Mikki, Pak Andy, Bu Sutji) delivered fast and efficient services. The consular online services also outlined with the clean designs that easily draw attention and made easy to browse the application

As Indonesian live abroad I feel safe and please with KBRI London service. Always look after Indonesian citizen and always kind and supportive.
Thanks a lot for your support.

I have sent emails to the Embassy who can’t seem to answer a simple question. I was asking if I need proof of onward travel, I want to exit the country by ferry. I was told that it is at the discretion of the duty immigration officer! So I have asked this question to avoid falling foul of the rules. In addition, it’s a long way to go and then be sent back to London. I am gobsmacked!

Couples week ago I phone the embassy for asking some information about legalisation and the person who talk or pick up the phone so extremely rude no really helpful but so rude I wish I am remember that person name

Hopeless when you want any information. Delegate responsibility to the Jakarta branch with short rude responses.
Good luck anyone dealing with this place.

I applied 2 visas for my wife and myself we got the visa but when we arrived at the airport Jakarta the custom were unhelpful ps asked us to pay money otherwise we can’t stamp your passport they allow my wife to go and they hold me 6 hours at airport and sent me back to London because I refused to pay the migration members and stafff
Indonesian were so unhelpful ps migration ask for monnnneyyyyy from people who doesn’t get visa on arrival or thier passport is not from strongest country
Shame on Indonesia Immigration for asking money people

professional and friendly.
Thank you for the excellent service we received from the ambassador and his staff. keep maintaining the hospitality of Indonesia!
Hopefully on our next visit we can feel the same.