Hanley Farm Shop
The Business Centre, Hanley Court, Chepstow NP16 7NA, United Kingdom
4.6
211 reviews
8 comments
M999+7W Chepstow, United Kingdom
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Monday: 9–17
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 9–17
Sunday: 10–16
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 9–17
Sunday: 10–16
The great....
The ingredients they use and sell really are fantastic. You know an owner cares as much about their cafe as they do their farm produce when they give you premium condiments. That sounds silly, I know, but it means they're not trying to cut corners. Which is excellent. The burger tasted great, the chips were interesting and well cooked (although I suspect they bought them frozen, but still, well procured).
The not great...
It's hit a glass ceiling. Small details which stop it being awesome, all of which would be fixed *forever* if they just employed a consultant for a week to train their team and cooks to the next level. Here's why....
The burger... Although great, came with a "tesco-like" salad smothered in balsamic. Also, the cheese was missing, and they forgot the chips. The sauce balance was also all wrong. When they did bring the chips, which I paid extra for, the basket was only half full (even though I paid for a large chips).
The kids sandwich? Nope. It was identical to the adults. Again, coming with a tesco-like salad smothered in balsamic (which kids won't eat btw)
The plating etc smells of someone who watches too much Instagram but doesn't necessarily realise doesn't work in reality - difficult to eat from the curved plates, and the baskets for crisps and fries mean they break when you take them out.
Yeah,
I sound petty. But it's so close to being awesome! You can see they care. Just... They don't know how to make it better. Which it so easily could be without spending any more money. Please please please invest in a week's worth of "next-level training" from a good consulting chef-patron (there's loads in Bristol) and then this would be nationally fantastic.
Hugs
Staff was excellent and perlite with impeccable service …
Excellent farm shop with some awesome butchers selection .
Had my Christmas order of meats from here. They were all superb.
They had some lovely Christmas cheeses in aswell so brought loads of different things and it was all very good quality.
From the fresh produce to shelf items. It was all very good.
Plenty of parking and helpful friendly staff.
It's a pleasure to shop there.