Claire's
Unit 7, County Square Shopping Centre, Elwick Rd, Ashford TN23 1YA, United Kingdom
3.9
18 reviews
8 comments
4VXC+H8 Ashford, United Kingdom
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Monday: 9–17
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 10–16
Sunday: 10–17
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 10–16
Sunday: 10–17
Good service too
I purchased earrings yesterday and after a few hours, I got a chance to go through my shopping again and realised I can’t see the fixing clasp of the earrings due to longsightedness.
I called the place and asked I know that it’s store policy to not refund pierced earrings but since I haven’t even been home or tried them, can I come around to at least replace them with something else.
The lady on the phone told me,”yes sure, come over and we will sort you out”!
I reached, and was very rudely told NO WE WILL NOT AS ITS AGAINST STORE POLICY!
I was dumbstruck totally! Why waste my time and effort to park and come back to town !! Why couldn’t she tell me the same thing on the phone!! She was so unbelievably rude !!
Never ever going back there!!