The Prom Queen

Just back from collecting my daughters first prom dress from caroline- what an amazing experience! Caroline it's been a pleasure coming down to your shop. Your assistance and guidance has been first class, you made my daughter feel so relaxed and at ease and I found you an absolute joy! Cannot wait to show you the photos of her prom
cannot recommend The Prom Queen high enough, will definitely be back.

Dreading looking for a prom dress for my daughter, prom queen was first and only shop we went to! Caroline was so pleasant and very helpful we couldnt have asked for more, she made the whole experience very easy and gave excellent advice. Then covid happened..... just picked up my daughters dress which is top quality and arranged for 1st fitting, was appalled to hear that this small independent business which has had to close for the most important 3 months of their year, has been let down so badly by people that now have not collected dresses ordered for them. Come on people play fair we need to support people like caroline, in their hour of need to enable them to continue to provide great service which we demand. Will probably never need to use this service again as its such "once in a lifetime" experience for our daughters, if only we got the same great service and advice from other retailers!!

Caroline gave us a fantastic service when we visited this shop. Extremely helpful throughout. It is also very useful having a seamstress to change length of dress etc. who works in conjunction with the shop.
Lovely selection of a plethora of dresses in a variety of colours and styles. I can highly recommend.

Absolutely amazing made our daughter feel so comfortable as soon as we entered the shop.
All individual designs,found exactly what our daughter was looking for.Amazing service and advice.Would highly recommend.
Faultless thank you so much !!!!!

Caroline was lovely, as soon as we got there she put my us at ease. She helped us find the most perfect dress. My daughter looked stunning. I would highly recommend Prom Queen.

Visited this store today as I have an awards ceremony to attend and needed a dress to impress! I looked at several shops and found the woman looked down on you.

However the experience I had in this store was the complete opposite the owner was very down to earth.

Thank you so much for your customer service and how welcome you made myself and my mother feel.

I visited The Prom Queen in Llansamlet yesterday and again today, with other members of our family, in order to help choose a Prom Dress dress for my great niece Jess. I have to be honest, I had not realised just how big a deal it would be to choose a Prom dress! The whole experience was amazing. A truly great selection, so many styles and colour! Caroline was helpful and patient with all of our questions, especially as six of us arrived for our second visit! Many dresses were tried on with assistance given in choosing best style and exactly the best colour. We were all impressed with our Prom Queen experience, and I am very happy to say that a delightful ball gown has been chosen. Jess can't wait to go back for a fitting.

From first contact Caroline was friendly helpful and professional. She made my daughter feel at ease and helped her choose a beautiful dress. She has an excellent selection of dresses available. We had exactly the same experience when my eldest daughter chose a beautiful dress from prom queen . Can thoroughly recommend. Thank you.