KFC Burnley - Trafalgar Street

I don't know why there are so many bad reviews of this outlet since my Zinger Tower Box meal was quality and served in the time I expected; the lady initially gave me a Zinger Burger until I told her and she swapped for a tower! She was friendly enough to give me a new portion of chips when I dropped mine and the counter is well laid out, having the appropriate points for order and collect. I also picked up both ketchup and mayo for my meal and appreciated the vibe in this restaurant, sitting at a comfortable seat on a clean table!

Feeling Super Lazy after mental day at work.
Thought give KFC a try.
Impressed how quick deliver was. Everything was piping hot.
Fries, chicken pieces, chicken burger, spot on, not greasy.
Drinks were chilled.
I'll order a delivery again and recommend it.

Ordered 3 days in a row.
Wrong order also 3 days in a row.
So we called and complained. And they laughed there heads off.
Told me to come pick up the right order. I said im disabled and don't drive. Then they laughed again.
Was crying my eyes out. They laughed even more. Fuming never again. Wont even give me my money back.

I paid nearly £10 for and extremely dry in taste and dark brown in colour indicating that the oil is filthy kernels fillet burger, it looks as though they tried to compensate for the dry burger with nearly an entire bottle of Mayo, so much so that I had to scrape most of it off. And the two chicken strips that were £3 plus by themselves were small very dry and hard to chew. Doesn’t anyone take care when prepping food at KFC anymore. I don’t usually complain but when I’m paying nearly £10 I expect decent quality. Never going back

One of the worst KFCs I've had the displeasure to use. I don't usually go to KFC (now I remember why) but it was for the other half and kids. Waiting time was horrendous and the food was shocking. And it's not like it was at peak time either. Then there was the staff who behaved like I'd just broken into their houses. Won't be returning anytime in the future.

Amazing quality. I was served by a beautiful girl with an Eastern European twang to her voice.
She got everything in my order right, and the portions were large. Perhaps the best KFC in lancashire

Went in at 16:15 28/12. Only one other couple dining in and not one other table clean. Asked girl on till if one could be cleaned and she agreed but she obviously didn't see all the food under the table because she didn't clean that. KFC clearly more interested in Deliveroo and drive through. God knows what condition the kitchen and toilets must be in.

Had a bit of a wait.
Customer service standard.
Food not great but ok.
Atmosphere quiet.
Won't be rushing to go back,just wanted a change.