KFC Hoddesdon

This is the first KFC i've ever been to and it is honestly not best best place to eat but is good. There is a huge problem with this place and that is the door and that it does not close fully so it can get cold quite quickly if left open. Space is another problem yes i know they want you to take it outside or something like that but when you come from a college and there is no place to eat.

Yes i do know that this place is not huge enough to be big but it could be improved. The food however was great, getting a huge box with many types of chicken will take time but the food is great when it comes. wish the chips could get some flavour.

I was appalled by the service I received at this branch. I ordered a salad box and was firstly told there was no fillets for this meal so after suggesting that they replace it with 2 pieces of boneless chicken which had to be check with a manager I also stipulated no mayonnaise 5 times and then proceeded to place the rest of my order of 2 boneless banquettes and drinks. After waiting a long time for the meals to be made and listening to other customers complaining about their poor service we heard the girl that was preparing the salad box say that they had no tomatoes so extra lettuce was just thrown in.When the meal was finally bagged up for us there were two salad boxes made, both doused in mayonnaise After only ordering one. And by this time the boneless boxes were getting cold. When we asked for a new salad box and a refund for the second one that was made but not ordered we were given a full refund instead and no meal. When we questioned this we were told very rudely that we either had the food or a refund.
I now will never use kfc again and will go to lengths to make other people aware of how badly you treat customers at the Hoddesdon branch.

Really slow service, the staff are friendly but work like a bunch of snails. I ordered 2x kids popcorn chicken meals and got home to open the boxes with just chips, drink and a yoghurt in the box no chicken. I phoned them to tell them and the man I spoke to was quite dismissive but did offer the 2 popcorn chicken but means I have to then travel in the car from nazeing to collect them again when they should of been in the box anyway.

Food was OK but whilst I was patiently waiting for my order I decided to go to the gents for a much needed wee, it wasn't until I was beast in hand that I noticed someone had absolutely desiccated the toilet pan leaving a red/brown curry like substance on the ceramic slope of the pan. I'm my anger I tried too break up the now dried substance with a build up of pressure only releasing the flavours and essents of the previous user of the lavatorie. Once I had finished I then began the much needed feast into my big daddy meal.

Stood at the counter waiting for someone to acknowledge me for a good 5mins. 2 workers behind the counter were faffing around making up one order, there was no one else in store. All we wanted was a crushem. Decided to leave. Glad we did as I’ve just seen the food hygiene rating is 2! Rank. Would have given it 0 stars if it were possible.

Long wait - got in shop at 9.45 , 3 people in front t of me . 3 minutes to 10 hot told ee might get food as "the tills shut down at 10". Couldnt get what I wanted as some stuff not there, fair enough, the food I got given was greasy and hardly any meat on two bits. Chips were rubbery as was the popcorn chicken.
Worst KFC I've ever had

Nice staff but seemed to take an age to get the food ready and putting wings in the 3 and 4 piece meals made me feel ripped off. Tasted fine, but I'll try to talk the kids out of this next time they are allowed to choose takeaway food as still feeling aggrieved 5 days later.

Ordered the 6 piece wicked variety using the colonel club offer, get home to find there's no mini fillets in the bag. Feels like every branch misspacks orders!