KFC Clitheroe - Barrow Brook

Great but it takes ages to get your FAST FOOD! Been there for 40 mins in the queue before, if not more. Gotta go, left my chicken in the oven

Although the food is the same and alright!

The queue for waiting for the drive thru is totally unacceptable. Honestly I've been here a fair few times and I simply don't learn my lesson. Anyone would. E lucky if they are able to go through the drive thru within 40mins.

Was 2nd in the queue and took 45 mins to even place an order. The member of staff who took the order had to go prep the food which left no-one to take any more orders. The drive through was on loud speaker so the entire building heard every drive through order.

Staff were pleasant just not enough of them it seems. 3-4 on a Saturday tea time is ludicrous

I really dislike chicken legs and until the last few months the staff have been good at leaving out any chicken legs in my meals. Now all I seem to get are chicken legs no matter what meal I order, despite my asking for no legs!! I would rather they just say that is all they have, so I can go somewhere else and not keep wasting my money. It's a shame because the staff, although young, are always polite and friendly.
Tonight I bought a 6-piece bucket, 4 pieces were legs, I think they have now lost a customer 😔

Literally just been and said while ordering, please get it right as it’s usually wrong as was re-assured, so got the food and took home thinking surely it’s right, got a Gravy Box, get home, open it, NO GRAVY!!! Not rocket science and it’s in the name, employ some people who can do basic things! Service is bad every single time, not bothering again, it’s annoying, incompetent and just not good enough for a place like this.

Drive thru is incredibly slow, if there’s any more than 5 cars in the queue expect to wait no less than 20 minutes

The digital menu behind the counter didn't work so had to guess what I could order....was told by staff it been off for a week.. everyone in que scratching their heads as to what food was available to order.. food came cold... burgers thrown together with all salad loose in box... avoid this place !!!

Used the online ordering for collection. When you get there, you checkin and then you still.waiy over 30minutes for your food. What's the point.